Based on authentic user experiences
Clementine
6731 reviews
N/A
5 months ago
I never received my Pixum book
I never received my Pixum book absolutely no one is helping me from the customer care team no answer to all my emails while there is a probleme with their carrier TIPSA I paid for something I dont have order 534079-805185 which was a gift for my partner Awful service and company first and last time Extremly sad for the book have created during hours
David Daniel Streuli
6731 reviews
N/A
5 months ago
Chaotic and unorganised
Horrible I ordered an advent calendar They shipped it too late even though it stated on their website If ordered today it will arrive on time so I had to call customer service They said that they are sorry but there is nothing they can do basically saying not our problem Then they charged me twice for this calendar and I had to send them proof of payment to show them that they charged me twice Chaotic and unorganised I do not recommend
Lai
6731 reviews
N/A
5 months ago
Waiting for our order hopefully it
Waiting for our order hopefully it won t be a scam it said Dec 2nd delivery
SusanD
6731 reviews
N/A
5 months ago
Placed an order in December and still
Placed an order in December and still waiting for it When I check my order status is just says processing and the delivery date is now I ve contacted them several times and get no response Very poor customer service when people are paying for products they don t receive
steve
6731 reviews
N/A
5 months ago
Very good
Very good The only company who understand how to process astro-photos with a darkish grey background properly Thanks
Arianna Gionchetta
6731 reviews
N/A
5 months ago
Just awesome
The products met perfectly my expectations I had a technical issue that the customer service was able to solve in less than 24h the prints were perfect and I would recommend to use Pixum services a hundred times Fast high quality and reliable service I couldn t be more satisfied
steve
6731 reviews
N/A
5 months ago
Quality and understanding
The only company who care enough to understand how to print astronomical content photos