Pizzerialavera Reviews

Disgusting service

What an absolute shame I have loved this restaurant for so many years I lived in Italy for 10 years and when I am back in Birmingham i always come to la Vera to just experience what I miss Pizza So decided to come back after years with my mom for my birthday my pizza was ok I ate it all as i waited all day and saved my appetite but my mom s was dry and very bland What was worse than the pizza was the waitor who we expressed this disappointment too he was so rude and kind of laughed when we said there was hardly any cheese it was embarrassing He didn t offer a refund or at least a drink on the house Disgusting service and so sad as I loved it here but I will never come again not even with my friends It s a disgrace to call yourself la Vera and sell Italian pizza s but not only give a pizza like that but respond in the way he did From Somone who comes from hospitality and has worked in various different situations like this myself I can tell you now maybe some training is more needed It s such a let down and completely makes sense why most of the people was opting for the simple dishes chicken rice and chips Too the guy who was so rude thanks for ruining my time with my mom and my birthday fatto bene sei cos bravo nel tuo lavoro