Plasticpop Reviews

Dedication to the love of pop music on vinyl is evident Top quality

Plastic Pop are dedicated to bringing classic pop albums that have never been pressed to vinyl before to pop music fans The first album to be released is Sophie Ellis-Bextor s Read My Lips and the whole package is beautiful The care that has gone into giving this release the dazzling package it deserves is evident and Plastic Pop have ensured that the artwork is truly what the fans would want glossy writing printed inners vinyl colour that matches the set extra tracks from the era are included and the sound quality is perfect I had high expectations of the release but it truly surpassed expectations I m so excited to get the further Sophie albums the NTyce album and whatever Plastic Pop add to their lineup

Beautifully produced vinyl and helpful

Beautifully produced vinyl and helpful when i messaged them Cannot recommend highly enough

Brilliantly produced vinyl

Brilliantly produced vinyl all done with love and care

Great Titles - Horrible Business Model

Firstly Plastic Pop release some great and sought after titles however that s the only bonus to their business Every single release I have purchased has been delayed and blighted with issues - Sophie Ellis Bextor Nicola Roberts Whigfield and Lisa Scott Lee They take pre-orders and fill payment 6 months in advance with a very vague release date once the release date comes and goes they fail to offer any kind of communication - responses to emails are poor at best and they go silent on social media and delete any negative responses to their posts They clearly operate on a basis of taking peoples money half a year in advance to fund releases and then attempt to get them ready for their original release date however they do not make it clear this is how they operate or to expect lengthy delays if they were transparent about how they operate then people would be able to make an informed decision and not be frustrated by lack of communication Plastic Pop seem to be a kind of band camp operation with fans funding releases before they are ready It s such a shame they are not clear on communication as ultimately it will and has cost them customers

Scam

I ordered a vinyl waited more than a week to even dispatch it but it never happened Got no answers for my e-mail Worst experience of all time Thank god I paid with paypal so I got my money back Do not order anything from them ever

Shoddy products dreadful customer service

Shoddy products - promoted a Lisa Scott Lee signed CD but all orders arrived with a signed print no apology or explanation autograph on print looks completely different to Lisa s usual style although she claims they are authentic CD uses poor quality files which result in a tinny sound on some tracks Products delivered late release dates changed and delayed constantly Company appears to be a one man band over promising and under delivering Completely unapologetic and doesn t appear to acknowledge or take on board any negative reviews This company seems like a great idea with the right infrastructure which it clearly does not have

false advertising poor customer service

ordered a signed lisa scott-lee album and received an unsigned copy with a photograph signed instead no communication or option to cance and my return request was ignoredi would not have ordered an unsigned cd with a signed print and the print does not even look like lisa s signaturethis company are a total embarrassment and artists should think twice before trusting them with releasing their music

ORDER 3429

ORDER 3429Good morning This will be my last attempt at contact On February 27 2023 I made a pre-order on your website worth 145 00 173 07 EUR which includes 2 double vinyls 2 cassettes 1 double CD and shipping to my address On the same day I sent an email Good morning I accidentally ordered 2 of the same cassettes in my Lisa Scott-Lee order can I change to just one to which you promptly responded Hi Thanks for contacting PPHQ Order amended for you refund will take 10-15 business days ThanksPPHQ I was relaxed waiting for my order On October 23rd a week after the launch of the pre-purchased items I got in touch again via email I m waiting for my order I went to the website to check the status and it says cancelled What happened to which you promptly responded Hi Thanks for contacting PPHQ This is due to the changes that you made to your order previously The system has marked the full order as cancelled I ve spoken with distribution center to get it shipped out now ThanksPPHQ I didn t receive an apology on the contrary they still blamed me for what happened for having made changes to the order before Since then I haven t received my order I contacted you again via email on the following days November 16th November 20th November 22 and countless other times via Facebook Instagram and X To which you didn t answer me once The last time they responded to me was on October 24th in the email transcribed above I hope that this time you have the seriousness and professionalism to respond and resolve this situation Or I will have no other option and make this problem public and take legal decisions to resolve it I await a response have a good day