Platinum-spas Reviews

Family Pool Maintenance crew was great

K was awesome and the main reason we bought this spa

Knowledgeable dealer and very prompt

Family Pool Maintenance crew was great and the tub has been enjoyed by the whole family

Great rep at valley pools

Great rep at valley pools Very knowledgeable and made the process very smooth Delivery crew was super Not an easy spot to get this to and they pulled it off

Helpful knowledgeable and kind

Incredibly helpful knowledgeable and kind - what more can we ask for I was frustrated trying to work out how to unlock my spa with the wrong instruction manual and at the end of my tether when I rang in to Platinum Spas with no more than the fact that this was the name written on my spa Baudouin Nana helped me sort it all out using photos sent via WhatsApp and emailed me the correct manual shortly after What a superhero and all done with kindness and patience I wish every company where the public need hands-on technical assistance people like Baudouin Nana Thank you

From purchase to delivery it has been

From purchase to delivery it has been nothing but amazing friendly service everyone has been extremely helpful and we appreciate that

Both Brian and Eric patiently answered

Both Brian and Eric patiently answered all of our questions with knowledgeable experience Very thorough without over speaking or being too technical It was a very good experience for my wife and I

Bridget

Bridget She is phenomenal and I honestly don t believe I would have went forward without her The installation was a breeze and flawlessly executed and the hot tub is so amazing we can t stay out of it

Love our new Refresh hot tub

We are loving our new tub just installed this week during the coldest week of the winter season The tub is quiet and heats quickly The Bluetooth stereo is very nice as well Spa Warehouse did the install and were very professional and efficient They showed us all the features to ensure we knew how to properly use the tub as well as the chemicals to add for various reasons All in all it was a great experience

Great customer service and quick

Great customer service and quick delivery Well made spa