Playtomic Reviews

Unfit for purpose app

Playtomic PT recently acquired AirCourts AC in Portugal then it seems closed the AC booking app for good This is a disaster for all except the previous AC owners who sold out The AC app was simple intuitive elegant efficient The PT app is a nightmare to use - it is totally over-engineered full of useless features seems to want to be more like a dating site difficult to use doesn t provide the critical information in one view and is totally unfit for purpose of its player-customers Just try finding booking a specific court at your home club - takes hours of searching clicking We now have to go backwards to phoning the club to check availability Honestly it s a disgrace to have destroyed so much customer value by axing the AC app

The app is just awful to use and the

The app is just awful to use and the customer service is non-existent I would highly recommend every tennis and padel club to stop using this awful app

Can no longer change booking to public

Can no longer change booking to public match This is now very inconvenient as I can no longer book a court in advance with friends and then find players in a public match if needed I have no idea why this feature has been removed but it is very disappointing and my review would have otherwise been 5 stars if this feature still existed I will now use playtomic less as I m very disappointed with this feature change

The most horrible app I have seen on

The most horrible app I have seen on the market Oft hangs and you have to start all over Bad programming not from a professional developer E g Entering a partner to play is between payment information in small characters Often PayPal payments disappear Even it offers to pay via Prepaid Vouchers it doesn t accept it You choose Tennis and in the booking process jumps into Paddel Another key point is also that you can see all people using Playtomic and this is breach of privacy and many other problems not User friendly at All Sometimes error message appear in Spanish The developer should go back to programming school

tryed to book a padel-court in

tryed to book a padel-court in Mallorca but nothing available - for some unknow reason Playtomic made a withdraw in my account EUR 35 - and now they are not willing to refund the amount 0 00 stars from my side - what a way of doing business What a fake company Everyone can make mistakes but when not trying to correct the mistake then I just say goodbye - will never use this app again

Playtomic is a terrible app -it puts people off playing

Playtomic is a terrible app I have only used it twice It has now blocked me from making further bookings and demanded 30 euros Which I do not owe Avoid if possible

App and service needs a wake up

We own clubs and use playtomic which we find absolutely rubbish combined with an attitude of not assisting of which we pay monthly fees for App often doesn t allow people to book slots which are empty without our knowledge a constant problem they not fixing and which occurs at multiple clubs costing us money and not them Backend is super basic and cumbersome to operate when doing any form of competition Wish other apps would focus here

Fraud

Fraud Avoid if possible Reservation placement was failed but still it cost me 47 euros After that i found out they didnt had a customer service at all Bye money

No refund

Match cancelled Not by me Assuming a premium member took the court Playtomic say ill get a refund in 15 days Ridiculous Try to contact them and their idiot bot sends you round in circles Very annoying