


Pleasurewood Hills | The Fun Starts Here
Based on authentic user experiences
graham withers
6734 reviews
N/A
9 months ago
Paid full money even though lots of
Paid full money even though lots of rides shutFound was a dirty placeWould not go again
Paul Barrett
6734 reviews
N/A
9 months ago
The parking situation at pleasure wood
The parking situation at pleasure wood hills absolutely disgusting I dropped my stepson off to work there and picked him Up over the last few months and thay brought in smart parking to which you had to hand in your reg number to the office which we did and week or two later I got a fine though the door of 170 twice took the letters to the office to show thay said thay would sort it a few weeks later got two more letter did the same again thay said thay will sort it two weeks later something happened now 2 months on a debt recovery letter on door step saying I owe 235 been try to get hold of pleasure wood hills and no answer yet message say phone line is open till 9 to 4 then tried debt recover firm been on over a hour still no answer from just some one will be with you asap are these both dodgy firms that are trying to rip the public off Its not as if it s cheap to get in to pleasure wood hills just a big con absolutely crap not as if i spent the day there 10 mins at the most dropping and picking my stepson off
Beerlos
6734 reviews
N/A
9 months ago
What a dump
Do not pay full price for PWHGet your Tesco club card points out if you are desperate for something to do We went on its first day of opening in 2024 March 29th expecting rides to be all sparkling jet washed painted and cleaned This was not so The place looked like the fairground from Hiroshima in places Rides that were full of leaves and rotten smelly water elephant ride the safari ride was filthy Steering wheel falling apart Rusty bits of metal sticking out and torn material There s authentic and then there s deaths traps 18 per adult that includes 3yr olds who by the way if need to be min 90cm minimum tall to go on certain rides Explain to me how a child who is 90cm can go on the egg rollercoaster accompanied by an adult but not the umbrella ride opposite that looked about as exciting as watching paint dry Confused face Also the egg rollercoaster clearly hadn t been tested before opening as they had not cut back the winter foliage as my wife was smashed in the face by a branch Luckily she walked away unscathed Pro s the staff as much as most have them looked like they ve just finished their GCSE S were very smiley polite and pleasant might be first day high toilets were clean Parking was free for now There s a McDonald s just before the park so don t pay stupid money for food on site or take a picnicOverall this place needs a big cash injection a with some new rides or at least a proper clean and lick of paint Sadly won t be returning
Maddy Wright
6734 reviews
N/A
9 months ago
Very Disappointing Visit
I visited here with my family on the 22nd August and was very disappointed so I decided to email customer services that evening this is the email I sent Myself and my family visited today and unfortunately this was not a happy visit We checked online before our visit to see if there were any ride closures as my ASD daughter was looking forward to her 1st ride on the wipeout The website stated that it was only the mini lighthouse and marble madness that were closed So we decided to come anyway On entry we noticed that the jolly Roger the wipeout the chairlifts and some of the smaller children s rides were all closed Understandably the weather didn t start off very well but there should have been some notice that other rides would be closed the guest information boards at arrival didn t even state that any were closed I was also disgusted to see that whilst walking round the park there was a man casually sat on the wall drinking a bottle of vodka I don t feel this is appropriate in a family friendly place By around 1pm my children had had enough and were ready to leave For the price I paid for entry and the new parking prices I expected much better A couple of days later I phoned customer services and asked if they had received my email as I hadn t had a response or even any form of acknowledgement the lady on the phone informed me that they had received my email and in fact had it open in front of her but it would take 5 7 days for a response as they were very busy 10 days later and I have had any response to email or any contact from customer services team In my opinion this is very poor
M D
6734 reviews
N/A
9 months ago
Do not waist your money
Do not waist your money spent well over a 100 with food tickets 3 of the main big rides were out of service 2 of the smaller children rides not working Place is filthy and so run down things are shut or not working at all now you have to pay for parking which is fine if all the rides actually worked Staff look miserable as sin No que times which is great but then that say it all what theme park don t have ques Revamp this place with all the money you charge people fix your rides or just close it down
Dean Key
6734 reviews
N/A
9 months ago
Derelict
Don t waste your money here The whole park seems derelict apart from a few rides that are over 40 years old that are unkept or cared for - It was the worst day trip my children have ever had Such a disappointing experience it put a cloud over our holiday I ve emailed Pleasurewood Hills twice and they can t even muster up an apology there were several rides that were out of commission with 8ft fencing around which was blown over and dangerous The facilities were disgusting we arrived at 10 am and the toilets clearly hadn t been cleaned i wouldn t dare let my children eat there One ride the wooden walkway to the ride was rotten and unsafe with empty oil can left at the side of the rollercoaster Save your money and your disappointment
Stuart Clark
6734 reviews
N/A
9 months ago
Don t Waste Your Money
Don t Waste Your Money The theme park is in such a poor state it needs some serious investment to bring it up to date the rides apart from a few are all dilapidated Many attractions are closed it s in a very sorry state like a ghost town My wife has to use a wheelchair and some of the paths are in such a terrible state and uneven that she was nearly tipped out of her wheelchair very dangerous and an accident just waiting to happen The park needs some serious investment along with some new exciting rides to give people something to look forward to If it stays the way it is i don t think I will be able to carry on trading We certainly won t be coming back anytime soon and also wouldn t recommend the park to anyone honestly do not waste your money Pleasurewood hills you need to take on board all of the bad reviews We felt completely ripped off very dissatisfied and very disappointed
Lorraine B
6734 reviews
N/A
9 months ago
Don t waste your money
Just another money grabbing venue with high price food and drink as well as merchandise They must be running this place on a shoestring I remember my parents taking me as a child all the time and they had things going for them There were so many good rides and you were allowed to have barbecues which they banned a good while ago now You also used to see Woody the bear Clarence the cat and Ronnie the raccoon dressed up and walking around the park but not anymore How times have changed it s now a dirty run down theme park if you can call it that with lots of rides closed down and the ones that are open are in need of a repair or modernising I certainly wouldn t take my child there any more
Neil Potter
6734 reviews
N/A
9 months ago
Very dispointing some rides not on and
Very dispointing some rides not on and the burgers we had made us all poorly for two days needs inspecting been at park before and it was good but gone down hill
Simon Carter
6734 reviews
N/A
9 months ago
Zero Health and Safety
This is a Health and Safety disaster area waiting to explode there were broken seats everywhere 2 cans of paint and 2 x 5 litre drums of paint stripper that a child was tipping up to try and drink These paint cans and paint stripper were just thrown on the pavement outside the broken Marble Madness ride where people were walking past I mentioned this to the teenager stand in manager Toby who was in fact the food and beverage supervisor can hardly call frozen chips and chicken dippers food but hey ho Toby stated that he thinks the park is looking great and he can t see any problems perhaps Toby needs to head to spec savers as he weren t that bothered about the photos I shew him of the paint cans and paint stripper The park is a run down mess and needs to be shut down the cost to get in the state of the rides is appalling and an embarrassment the owners should be ashamed Don t waste your money getting in here as you will 100 regret it if it was free I would avoid it to be honest