Plimbleytravel Reviews

Trevor and Judy would like to thank

Trevor and Judy would like to thank Plimbley Travel and particularly Craig our driver for a great day out to The Cotswolds on a beautiful sunny day Craig was very helpful supportive and drove us around in good time despite the traffic Waiting for our next journey in July

Excellent first class friendly service all the way

Took my first day trip with Plimbleys on 30th April to the Victorian Extravaganza in Llandudno Absolutely first class service from booking over the phone to the journey there back home Big thanks to Hayley Rachel so helpful with information made it so easy to book Also big thanks to James the driver bang on time very friendly an excellent driver I have already booked another day trip so looking forward to Whitby Would definitely recommend this company

Just returned from llandudno four oaks

Just returned from llandudno four oaks hotel The hotel is clean and comfortable good selection of food Lovely coach trips and made more special by Steve the driver who is so helpful nothing to much trouble for him

Fab friendly fun

From initially telephoning the Bloxwich office and me mistakingly booking a break for 12 months time when I wanted to go away this year the break being moved to this year the staff have all been friendly helpful flexible and very approachable

False deceptive advertising

Plimbley Travel Advertise trips to Blackpool and Trips to Blackpool Illuminations leading you to falsely believe the trips are different and the coach will travel through the illuminations as other coach companies do In fact this is deliberate false advertising both trips are identical and take you to and from Blackpool coach park and totally ignore the illuminations

Holiday to Llandudno

Holiday to Llandudno journey took 6hours First outing driver late arriving to pick guests up He does not rush he said and would probably be late next day Complained to company about route travelled they said his taco said he travelled on A5 Tacco don t do this Hotel and staff excellent shame about coach company

Don t book with this company if things go wrong it s on you

I made a prior review and they decided to backhandedly reply Because all of their other customers are happy I couldn t possibly have had any issues Every issue addressed is refuted - do not use this company there is no apology They don t take your issues if negative on board their investigations are hilarious - basically their friends word against yours Use a better company who understand things do and can go wrong and customers can be left unhappy and try to resolve things than lay blame The driver made backhanded comments aimed at me for tracking a journey using google maps - his children sat directly behind me making comments and have their dad address condensinginly the company reckon it wasn t his children but actually him which is incredible because he managed to see my phone from the back of the bus whilst he was driving Wow We had allergens and was told this would be catered for in the half board hotel which was not the case there was nothing suitable the restaurant had open food covered in flies I was promised a refund of 100 by Rachel and Steve but that became unstantiated In short don t bother booking with them - if any issues arise you will be on your own ETA well as you can see by their response it s all refuted because others are happy We are t talking about others experience we re talking about my parties - Allergens were not catered for at breakfast at all and a restaurant refund was promised we did not refuse anything of the sort That s a lie As was the drivers address Nobody heard me because I was looking at it on my phone I didn t say a word about it Clearly you re good friends with your employees or you are Rachel I don t work for Plimbley just do the social media for fun whatever - Why would I make any of this up for You asked for reviews and I gave my honest review this is my experience you argue every point raised because people had a good time people must ve heard me by looking at my phone I refused a refund why would I very odd that I make all this up Well unfortunately people do have bad experiences and this is mine Because of your responses hopefully people can see what sort of company you are and the people that operate it Good luck for the future and all those booking with you they ll need it

An amazing getaway

I had the pleasure of doing the 5 days trip to Cumbria with Plimbley and I had the most amazing time Each day was wonderful and Clive the driver was great This is my first time with Plimbley and it won t be my last Thank you for an amazing few days away