Plumbersstock Reviews

Satisfied Customer

I ordered a hard-to-find rain shower head and PlumbersStock came through after several delays with the manufacturer Kohler Ann D was very helpful in providing updates from a customer services standpoint

Tracking information

I called customer service quick and easy Mia answered quickly and took care of my request in under 3 minutes great customer service

Grace is GREAT

Grace is GREAT She was very attentive to my concerns and resolved everything immediately She like the other members of the call center team is one of the best I have experienced Highly Recommended Dr J L Flores

Deane was very helpful to me today

Deane was very helpful to me today I needed a confirmation email for my order and never received one - Deane was very professional and quickly discovered why I had not received my confirmation the email was incorrect- She promptly corrected the email address and obliged my request to resend I then received my confirmation right away I commend Deane on her patience professionalism and expedience Regards JC

Good price good service

Franz the representative I spoke to was very polite and helpful and processed my order over the phone I was very happy that the product I wanted was in stock and included free shipping The price was excellent as well -- a little lower than I found elsewhere

Jake was very professional

Jake was very professional helpful through out the transaction I will recommend Plumbers Stock and Jake to all family and friends thank you

Great service

I had a difficult order and needed to contact customer service Jake responded quickly and was extremely helpful Product description was accurate and it shipped fast I really appreciated the help

Jake was extremely helpful in resolving

Jake was extremely helpful in resolving a wrong part issue that was not their fault I really appreciate the company stood behind their service I will recommend them to all my friends

Franz responded very quickly and

Franz responded very quickly and veey informative I was hoping to know if craftdirect had a shop front Unfortunately at this time they do not

Ann guest services

Ann was very helpful and apologetic I had not received an email about my shipment and it was over 2 weeks She emailed me the information less than 2 minutes and my order is arriving tomorrow I was okay with the length of time it would take but just wanted to double check Thank you Ann for patience and help