Based on authentic user experiences
Trinculo
6731 reviews
N/A
6 months ago
Absolute criminals
Absolute criminals had a leaking rad valve couldn t stop it just moved in to the house had no tools googled Emergency plumber in the area and found plumbing DV under emergency plumbers check out some reviews but didn t realise i was looking at dv plumbing not plumbing DV called and they said it was a 50 call out fee fair enough they took over a hour to arrive i was running out of buckets the bloke took one look said it was 345 to change one valve plus the call out fee we had waited so long for them to come out we had to do it as it was one of the coldest days of the year and the CH had to be off due to the leaking valve he insisted on draining the whole system for one rad valve instead of bunging the tank in the loft it took over a hour and a half and 395 not only that they had the balls to try and charge me a extra 2 5 because i was paying with card which is not aloud and hasn t been for a decade i have since done some deeper research and found they have no reviews anywhere and a new company I have tried to get in contact with them several times to ask for a full itemised bill but do not get any response I can not make it any clearer to stay away from these crooks After leaving a google review the same as this one they contacted me asked me to take it down and after some back and forth they refunded me 150 but the fact they charged me 395 in the first place and refused to reply to emails is still criminal
Gavin B
6731 reviews
N/A
6 months ago
Criminals
Called a company with a different name for an emergency plumber I believed that who had arrived and didn t know until they handed me their card that the company was plumbing DV LTD They charged me 580 to reattach the sink to a pipe and unblock the pipe under the sink This was on the basis of replacing the pipes and using their electric plunger The pipes they said they d replace weren t replaced and the electric plunger was used despite already unblocking the pipe When i pointed this out I got a shrug of the shoulder and a demand for payment The work is also a bodge job Communication is through a man on the phone who the plumber talks to in Romanian so there is no way of knowing what they are saying I have not received an invoice This is a disgraceful company I wish I d given them the call-out fee and got someone else in Will be reporting to Trading Standards and HMRC
Paul Betts
6731 reviews
N/A
6 months ago
No conscience
The plumber arrived was in house 20 mins I d already isolated water electrical supply to it He charged me 355 for the pleasure of not fixing my power shower He removed all of unit added a stop control valve These neanderthals have no conscience I ve asked for an itemised bill All I ve got is a total Am not going let this lie These people need addressing Do NOT get taken in like me
JFS
6731 reviews
N/A
6 months ago
Avoid - a call-out-fee scam
Scam - Avoid We paid 50 for 15 minutes of doing nothing I m not even sure if this scam is illegal My tenant found this company online They turned up and charged a 50 callout fee They gave the wrong diagnosis and gave a quote so large they wouldn t get hired Problem - The shower bath mixer stopped working Their diagnosis the tap needed changingTheir quote 350 plus parts - a plumber s typical day rateThe actual problem The shower tube was twisted and had kinkedThe actual solution Untwist the shower tube for now and then replace it 10Based on their diagnosis we actually replaced the tap before finding the problem with the hose This took an hour We emailed PlumbingDV twice for a refund and received no reply
kevin smith
6731 reviews
N/A
6 months ago
DO NOT USE THEM PLEASE DO NOT
DO NOT USE THEM PLEASE DO NOT We had a burst radiator pipe in kitchen on a Sunday and called them outThey charged 58 call out and 389 for the repair and wanted cash otherwise they would add VATNo legitimate company would do that and I m sure the tax man will be interested I shouldn t have been asked to pay cash in the first placePlease keep away from this rogue company
Julie
6731 reviews
N/A
6 months ago
An elderly friend nearly 80yr old
An elderly friend nearly 80yr old called them out in a panic due to a leaking pipe Replacement of small piece of pipe and less than 30 mins work Charged her 660 Their initial quote was over 700 Left her with only a few pounds Outrageous should have some moral and professional integrity Don t use scammers