Based on authentic user experiences
rizq hariz
6730 reviews
N/A
5 months ago
PocketHost is the worst minecraft
PocketHost is the worst minecraft server hosting ever We had bought the Firstly the chat support is absolutely horrendous they took days to reply and their reply wasn t answering questions I asked Apparently we had bought the legacy version despite never being told on the app that there was a newer version The server was terrible they claimed to have an Asia server but our ping was 200 from Singapore Not to mention nearly everyone encountered connection issues when logging in disconnecting every few seconds Now the UI it s absolutely horrible your access to files was limited you couldn t edit the server properties and could only use the dumb limited UI they provide You couldn t choose whether you want a Fabric or Paper server etc and was forced into using their limited paper plugins Starting and stopping the server took more than 2 minutes each time After just a week we immediately switched hosts Even then exporting the server through this dumb host was difficult TLDR DO NOT USE POCKETHOST IT S A SCAM
Admiral Digby
6730 reviews
N/A
5 months ago
Works great
Works great I had one small issue contacted support they were quick friendly and solved issue in no time
Tyler Tillman
6730 reviews
N/A
5 months ago
Setting up the server was quite easy
Setting up the server was quite easy and fast Had to role back our server do to a glitch in the game and the customer service was off the charts help us get everything back the way it was before the game glitched on us Highly recommend
Nick Fetterman
6730 reviews
N/A
5 months ago
Amazing Customer Service
What an amazing company when it comes to servers and any support you need Every support rep are so nice and helpful -Frostytheblowmn
Sam McAlister
6730 reviews
N/A
5 months ago
Customer Service is great
I had issues with making the server available for both bedrock and java players I contacted customer support and they quickly resolved the issue Made my day much better thank you so much The guys name who helped me was Teddy thank you again Teddy
Shaina
6730 reviews
N/A
5 months ago
Teddy was very helpful
Teddy was very helpful I ve been having a lot of lag issues Quick response and provided me with options to help resolve my issue I appreciate the friendly service and assistance on this Thank you
Maxime Bressani
6730 reviews
N/A
5 months ago
10 10 Experience and services
First of all id like to give a 10 10 for the services and experience i had with the company I had issue with the config of a server file game Coreborn and since the Dev and the game shutdown i had no where to find any info on how to setup a server of my own But despite i was asking how to config the server for my own personal use and not using the company PocketHost now named xrealm server they still helped me to configure the server and even test the connection to ensure it was reachable I recommend this company for the quick response under 1 hour and fix my problem even if it was not hosted on there server Thanks again