Poco Reviews

Hannover Linden

Went in to the Hannover Linden branch today to buy some more of the paint that I had bought last week The assistant was rude and impolite When I asked when the sold out paint would be restocked he replied that it had nothing to do with him This is not the first time I ve had such awful service there but it is the last I won t spend another cent there ever again

Extremely bad service

I ordered a package that nobody came to bring it to me and suddenly they texted that i was notHome to recieve the package while i was all day home NowI need to go and pick it up in somePick up center which makes totally no sense cause i paid for the delivery Extremely bad service and the customer care was extremely unresponsable

No thanks

No thanks I bought a wardrobe online paid 65 for delivery 120 for assembly and after just a couple of months pieces are coming apart Customer service said Poco is not responsible for the assembly that cause the damage

Scammers

Scammers Thiefs This company need be sued hard paid them over 3000Euro 3 weeks ago money gone from my account i didn t got not even the invoice yet no product when i call them to talk they close phone Sadly peoples customers come here on this website mostly to complain and when is to late if you are here to check reviews before placing an order i strong advise you spend your money somewhere else

Very bad and impolite customerservice

Very bad and impolite customerservice they don t give enough information and when you should expect that they will hang ab the phone when the employee doesn t like your question about their return policities Not recommended

No proper online website

No proper online website After purchase you need call or email for following up Very late delivery Sometimes it takes month even it says 3-5 days Upon delivery heavily damaged items Asking for compensation or refund take too long Nothing can be done through website or app They offer fake gift voucher If you return something it will be equal to gift voucher and money will not be returned Totally fake Use otto de obi de Bauhaus etc websites instead They have great customer service

Very impolite with customers

Very impolite with customers we paid for delivery and assembly and delivery said from 12-17 and when we said we are not home in 12 they just hung up and took the goods back My advice is to choose another store because these guys are unprofessional and dazed

Poco is just a fraud

Poco is just a fraud I don t know how can they do business in a country like Germany Their service is worse than a street shop first and last time with poco Never again