


Based on authentic user experiences
Tom
6727 reviews
N/A
11 months ago
Great customer service
I had an issue where my Pod would no longer cool Wade walked me through troubleshooting steps sent videos and was incredibly responsive When none of the troubleshooting worked Wade got a new chiller out to me quickly I love the product and despite it malfunctioning the company made it right quickly Best customer service I have gotten in a while
Raj Singh
6727 reviews
N/A
11 months ago
Best Value
Best Value vs Competitors That Cost 300 MoreTypical cryotherapy costs 50 100 per session If you use this two times a month it pays for itself in one year Wade is Awsome
Connie Bi
6727 reviews
N/A
11 months ago
My second experience with customer
My second experience with customer service This time Wade took super care of me addressed my issues and got components sent out quickly My sensor was bad very easy to replace My icepod chiller is back up working chillin my longpod Thank you Wade your help communication is much appreciated
Nelson Larson
6727 reviews
N/A
11 months ago
Excellent Customer Service
Cold plunging has helped changed my life So when my chiller started sounding funny I was nervous I wouldn t be able to take my daily dip I reached out and had a response from Wade in under 24 hours And when I didn t respond he sent me another message with a form to fill out with video In under 3 hours he not only communicated back with me I had a new part on order Thanks Wade for the great customer service The Pod Company has been great my wife and I love our cold plunge and use it daily
Bryan Wylie
6727 reviews
N/A
11 months ago
We love our new ice pod and chiller
We love our new ice pod and chiller It has really made a difference in our daily routine The products are both durable and well made The chiller is great and very easy to adjust temp as needed Customer service response has also been amazing to any questions we ve had Fati and Don were very quick to respond and helpful Would definitely recommend the Pod company to anyone thinking of getting into cold plunging and to any experienced plungers as well
Stacey Smith
6727 reviews
N/A
11 months ago
Wow
Wow Already obsessed with this product We got the full bundle and we set it up immediately and have used it everyday since It s very good quality and a great size We have the insulated cover and highly recommend it- it keeps it really cool Also had an issue with part of our order and reached out to customer service and they resolved it in like 1 day and sent us a replacement immediately no hassle Wade was so easy to work with and extremely friendly and helpful Would recommend this product and their customer service again and again
Jessica Lyons
6727 reviews
N/A
11 months ago
Customer service at POD Comoany is
Customer service at POD Comoany is excellent Don was quick to reply and took care of a replacement hassle free POD company is reliable and efficient The best company for ice bath needs
Tony
6727 reviews
N/A
11 months ago
I absolutely love this product
I absolutely love this product Living on Maui we re extremely active everyday The plunging has taken away inflammation aches and helped speed up my recovery Wish I would have purchased this item years ago
Eli Naulu
6727 reviews
N/A
11 months ago
Delivery was great and setting up was
Delivery was great and setting up was easy However as mentioned on my email to your customer support I have been dealing a very small leak on the bottom right side of the filter I really like to have this fixed As for the chiller it is wonderful not to worry about ice anymore Temp in the pod is set at 39 degrees and I get in it at 5am every morning and absolutely love it
Matt Muller
6727 reviews
N/A
11 months ago
Great customer service
Great customer service Wade helped me all the way through my issue and we resolved it