Podium Reviews

BEWARE

BEWARE BEWARE BEWARE My 7 day trial was an dark experience Initially was tricked into thinking might be worth 249 month However after really trying out their lack of customer service I tried to cancel this is when the nightmare began This bunch of dishonest greedy supposed customer service in Utah were a real waste of my valuable time They weren t to interested in helping me because I have a very low volume of credit card payments Beware of this credit card processor acting like they re trying to help with Google reviews Most of their Reviews are solicited and Mr Podium doesn t even respond to his own customer reviews STAY AWAY FROM PODIUM

don t waste your money

don t waste your money the only thing this thing is good for is taking it you re better off integrating with twilio and paying a developer to build something like they got half the features don t even work they just make them appear to work on demo calls too

Total Scam - Stay Away

This company is a total scam They cancel my service every second week yet continue to charge me 1400 every month without fail They ignore my calls don t respond to my emails and have the worst customer service imaginable I ve had to sue them in court just to try to get my money back Save yourself the headache and avoid Podium like the plague They re nothing but thieves

Sent multiple cancellation e-mails

Sent multiple cancellation e-mails Said to listen to their sales pitch etc Nope still want to cancel Now claiming I need to give 30 days before their arbitrary credit card charge date - not the term date as per the contract Have lodged case with credit card

They don t really do anything for your

They don t really do anything for your business except for charging you I was sold on the idea they were going to help me increase my google reviews and no contract I even had my wife talk to sales men to here no contract cancel any time bull I ve been trying to cancel they have been given the the runaround and saying my contract doesn t expire until 8 2023

Austin Beliveau jr

Podium employs a guy who assaults elderly people and punches dogs in the head He even tried to run away like a coward after the assault Austin Believeau Jr is a lowlife and Podium by employing him supports his criminal actions

Don t buy if using Android or if you want something that works

Purchased in February 2024 for the 2nd time 1st time we never got it up and running for my small business thought the concept was great and the bonus reviews would be wonderful It s ALWAYS in BETA testing for Android I never get notifications so I can t answer customers in a timely manner which is the 1 reason I purchased the app I get notifications through my desktop but I have to be at my desk for that to be helpful The reviews never materialized I got 3 or 4 and the plug-in stopped working through Quickbooks After 25 emails and conversations with multiple customer service reps I m done It doesn t work I don t have time to chase them down everyday with questions and testing and screenshots They won t cancel the subscription so I m stuck paying until next February Do NOT buy

Poor Customer Service

I worked with Podium to do an evaluation of their system and was very clear up front that I wanted to do a month review and would be talking with them at JCK with a decision In turn prior to the decision date they charged me over 600 00 and it has been 2 months with multiple follow ups to get my refund Very unimpressed with them in terms to of our agreement going into the evaluation and how long it is taking for them to issue our refund I am still waiting for my refund - terrible customer service Quick to want my business but will never get it now that I see how they deal with problems I do not recommend them