Pointzero Reviews

Customer Service It doesn t exist

We bought a jacket for my son in November 2023 hoping it would last him a few years In March 2024 the zipper pull ripped off the jacket and was lost I ve tried contacting their customer service 4 times via email and 4-5 times by phone and have yet to receive any kind of response from them It s amazingly poor customer service and I won t be purchasing anything made by them in the future

I went in to buy a winter coat

I went in to buy a winter coat no one of the 2 little girls working there even approached me was left on my owntried it on and decided to buy it so I went to the counter and said I will pay for the coat along with other selected items but will come back to pick it up as I was on my way to work the stupid girl refused said other employees working there may steel it I said like what kind of store is this I simply walked out the door in saying you just lost a huge sale NO care in the world for either of them young ignorant children in more interested in listening to their kind of strange music in also refusing to give out their names when I said I was going to put in a complaint Location- 1395 St Catherine St Catherine Street west Never ever going back will be glad to give my money in purchase elsewhere The employees working there are a real joke to say the least

Could not get paid for services

Could not get paid for services rendered They refused to even communicate or engage - even after copying in senior management