


Based on authentic user experiences
Speedbird
6730 reviews
N/A
7 months ago
DON T BUY
As many others I purchased a lifetime account a few years ago I ve heard of people being cancelled and suddenly received an email saying I had illegal files and my account would be suspended I proved to them they were legal images that I had bought the rights and they let me go And then suddenly a couple of weeks ago my application warned me that my account had been deleted I tried to write to them a couple of times and never received any reply from them So seeing how many people had issues it was clearly a calculated move
Selma
6730 reviews
N/A
7 months ago
Bought a 5TB lifetime subscription
Bought a 5TB lifetime subscription around 2019 Was told I had 14 days to download my data before it was deleted or I would have to purchase a new plan Company is crap and is clearly okay with screwing over customers Maybe I should purchase a new plan and fill it with junk and automate downloading as many times as possible This would cost them over 1000 per month in AWS data egress fees YES I am that petty
Michael Joyce
6730 reviews
N/A
7 months ago
Same with me as the others I lost all my backup
Same with me as the others I lost all my backup data And my lifetime membership Has anyone had any luck These are horrible people
Yoni Resinar
6730 reviews
N/A
7 months ago
Lost my lifetime membership
Lost my lifetime membership no advise given nothing Credentials simply don t work anymore It seems is a common problem isn t it
Malcolm Ross
6730 reviews
N/A
7 months ago
Avoid Polarbackup at any cost
Lifetime backup plaid in advance terminated with novice so short that the backup could not be downloaded due to slow download speed Company and service not trustworthy Avoid Polarbackup at any cost
Edward M
6730 reviews
N/A
7 months ago
SCAMMMED -- just went to login into my
SCAMMMED -- just went to login into my account and I could t Checked online and found that I am not the only one DO NOT BUY - I was a lifetime membership buyer
Jim James
6730 reviews
N/A
7 months ago
I too lost my lifetime membership
I too lost my lifetime membership I paid a few hundred pounds for 5TB of cold storage and suddenly the app stopped working I connected support and they simply said We apologize for any inconvenience caused but please note that deleted accounts or their data cannot be recovered as they are permanently removed You can now sign up for a new trial Polarbackup account from here Once done confirm back to us providing the email address you used and we will re-link your license key with this account so you can start using it We recommend that you ensure continuous usage of the account or subscribe to one of our monthly annual plans and keep the subscription active Avoid this company at all cost
Ed Burke
6730 reviews
N/A
7 months ago
Had a 2TB Lifetime account
Had a 2TB Lifetime account Account got deleted with no warning they re ignoring all emails regarding the deletion Do not buy ANYTHING from them upload and download speeds are horrible it s all cold storage so it takes forever to even get the ability to download your backups and of course they will change pricing or delete your account entirely with no warning while offering no way to recover your data Luckily my files were stored elsewhere as well or I d be on my way to their offices with some choice words in mind Hope it was worth it cause I m going to go from review site to review site to post this
Kazi Amanat
6730 reviews
N/A
7 months ago
Not in a lifetime
Like most people I purchased a lifetime storage account for it only to be de-activated Complete scam
Annette
6730 reviews
N/A
7 months ago
Lifetime plan not if you want to restore your files
I bought the lifetime plan and could not restore files Tech support said I needed higher level tech support to fix the problem and would need a subscription for that I purchased a lifetime plan I was forced to upgrade to a subscription plan in order to restore files I had backed up holding my files hostage to get me onto a subscription plan a company that does that is not one I would recommend to anyone