Policemutual Reviews

Spoke with the lovely Shirley Bateman

Spoke with the lovely Shirley Bateman whom dealt with my change of address and new contents insurance quote - she dutifully saw our Car insurance needed to change too and also dealt with that on the same call - thank you Shirley

Called Police Mutual to change my

Called Police Mutual to change my vehicle details and spoke to Rebecca White Rebecca could not have been more helpful Many thanks

I find the Police Mutual staff the most

Helpful and friendly staffI find the Police Mutual staff the most helpful and friendly of all the customer service contact centres I ever have to deal with They always have plenty of time to help and go out of their way to make sure any issue is dealt with quickly It s easy to alter policies and get information

Very good insurance

I ve recently had my car insured with them Brilliant service considering that someone had hit me and refused to accept blame They paid for the damage out of their own pocket and took the other driver to court and won on my behalf I did not even have to attend court Highly recommend

Satisfied Customer

I have been using Police Mutual for many years now and without fail I always find the staff to be friendly knowledgeable and helpful Even more so today as Rebecca politely advised how I could make a reduction to my car insurance premium I felt reassured by her unassuming but extremely professional manner and wouldn t hesitate in recommending Police Mutual She is a great ambassador for the organisation

I spoke with Claire and decided to

I spoke with Claire and decided to renew I was reluctant to leave given the service I ve had over the years I increased my excess to 200 which made a bigger difference than I had expected

Excellent service

I received excellent service from two persons today Susan Stott and Tanya Roberts both of which were friendly and efficient Susan was extremely helpful and both she and Tanya dealt with sorting out my insurances in a highly professional manner

I had an enquiry about in correct

I had an enquiry about in correct information contained on my car insurance renewal details The matter was dealt with in a polite manner by the person I spoke to Everything was resolved in a most efficient manner