Popsockets Reviews

No refund

I placed an order in the beginning of March I got part of my order but they didn t have all the items in stock They said they would give me the money back for the items they were unable to deliver They have still not refunded me the full amount Do not trust and will never purchase anything from them again

Customer service sucks

Customer service sucks they don t reply I was trying to get a refund for an expensive product that broke straight away

Absolutely horrible customer service

Absolutely horrible customer service The shipping company lost the delivery and somehow it s my fault Their compensation was that they will send me a brand new product Which is what I ordered in the first place So it seems they considered sending me a used product instead as they had to so largely advertise they will send me a brand new product They are very typical company that doesn t care about customers and do not want to make up for their mistakes Do not buy from them

No refund no product

I paid with iDeal and the payment failed but money was taken out my bank For an incredible THREE MONTHS of emails they won t refund me or help me get it back from iDeal by telling me the name of their contracting party They clearly just don t care since it doesn t affect them No product and no money and a lot of wasted time Wish there was a way to report them

Terrible product

Terrible product didn t even last a day So flimsy and poorly made for how much they charge Terrible customer service and terrible company Plus they copy smaller designers I e on etsy

This company harrasses and tries to destroy small businesses

This company harrasses and tries to destroy any small company that sells phone grips I make my own phone grips with my own unique designs that I create from stone and I sell them on Etsy I do not use the word popsocket in my listing or any of the words Popsockets claims is their intellectual property But they have reported my handmade items on 4 different occasions forcing Etsy to take them down or threaten legal action There are posts all over Reddit TikTok Facebook and Instagram where people have had similar experiences They are bullies that are trying to monopolize the phone holder market with their GREED

They sent a wrong size case

They sent a wrong size case I sent it back for refund and you have to cover your own costs and it cost me 7 70 to post back from UK They refused the return for no reason whatsoever the package wasn t even open A complete rip off scam

Two lost orders

I placed an order and after not receiving it after 10 days I got in contact only to hear it s been lost On my request they sent a replacement order and after 7 days it would appear to also be lost How hard can it be to ship an item Super disappointed with this company Would not recommend since they seem to lose your orders

DONT BUY FROM THEM they take your money

DONT BUY FROM THEM they take your money won t give it back I ordered over three weeks ago the tracking hasn t moved emailed them and was told they would send a second one out never did they lie Order no one RPL1-PSE0228280 2nd order HO1T2A0001601165 buy else where luckily I paid with klana so I ve raised the problem with them as they won t give you your money back