PortAventura World - Theme and leisure park
Based on authentic user experiences
Mr Ronald Cuthbert
6734 reviews
N/A
9 months ago
3 year on multiple emails to them to
3 year on multiple emails to them to unsubscribed from there emails And still getting there emails No unsubscribe option On there emails Extremely poor
Tatiana
6734 reviews
N/A
9 months ago
This park is a scam
Tuesday 11 06 2024 we went to Port Aventura and it was a bad experience We bought express passes to skip lines and it turned out 11 rides were closed because of the rain It s a scam that you sell express passes at normal price if you know half of the rides are closed We payed 104 for express passes that we barely could use The Stampede mallfunctioned twice when we wanted to go on it so we lost time while we were stuck in the ride 11 rides were closed It was my first time in the park and it was a horrible experience Since we are only adults we only had a few rides that were suited for us The sesame park rides are not for us So we could only go on 4 rides with our pass Uncharted was a special pass what s even more horrible templo del fuego closedEstacio closedFurius baco closed during the day so we couldn t ride Port de la drassana closedTami tami closedDragon khan closedAngkor closedWaitan port closedEl secreto de los mayas closedLabirinto blacksmith closedPenitence station closedIf you are a bit of an honest and kind park you would compensate me in some way That s the fairest thing to do because this day costs me 208 for basicly walking around in a closed park Got response after 3 months After a thorough review of your case we have confirmed that you were able to take advantage of most of the attractions included with the Express Pass I could use the pass on 3 rides since the rest was closed the pass was for 10 rides they basicly say that they are not responsible and will not compensate in any kind of way So i can t say anything nice about Portaventure Will never visit again and i don t recommend this park at all It s a big scam
Beau Goss
6734 reviews
N/A
9 months ago
Le pire parc D attraction jamais vu le
Le pire parc D attraction jamais vu le pire d europe entree a la 11h y a la 18h solo 2 attractions de faite 3h30 a uncharted et repas pris dans la file d attente
Review
6734 reviews
N/A
9 months ago
Overcrowded
Overcrowded on a week day and no limitation of the number of guests It was out of control Rides broken down - seems like on purpose OR due to the overcrowding Normal pass does not have a value nor does the express pass Waited on Dragon Khan for 3 hours to be told it got broken After experiencing Six Flags and Disney this park has a lot to learn Seems like customer comes last
Gary
6734 reviews
N/A
9 months ago
Complete waste of time
Don t waste your money a complete disgrace we went on Tuesday 25 with our 5 year old daughter 2 and a half hour wait for a ride in 34c heat we spent 6 hours walking around a completely pack theme park unable to do anything Food over priced and took ages to even que up for a drink by the time you get in qu for a drink and qu to use the toilet you have wasted over an hour We didn t even get on one ride and an express ticket for one ride is 10 Euro per person Euro Disney is much better at least they have single rider ques and plenty of food outlets I beg anyone with small children to avoid this place in peak July August it s full with locals And waiting for a bus to get there for 1 hour and 1 hour wait for a cab back to our hotel So poorly organised
K s
6734 reviews
N/A
9 months ago
Started queueing for a ride that said
Started queueing for a ride that said it would be a 30 minute queue ended up waiting 4 and a half hours for it Extremely rude inconsiderate and vile teenagers coming in waves of about 40 constantly jumping over the barriers Finally got on the ride and the ride and the seat belts went down and was checked they suddenly came back up and the woman checking for a second time checked everyone s seat belt but mine Despite raising my hand to alert staff I was ignored and the ride started which thankfully wasn t fatal After that matter we went to eat where we was turned away due to over capacity This was disgraceful Tickets was obviously oversold
Stephanie Dalton
6734 reviews
N/A
9 months ago
Sh t show
Sh t show of a place Queue for rides that then breakdown multiple times You see staff in no rush to fix the issue and just stand around laughing and joking with one another Experienced a blatant lie about the breakdown of a ride just before closing we think to get people to leave the queue so there is less people to get through when the park closes conveniently reopened at bang on 6pm closing If you want breakfast and dinner in the hotel good luck They let in hoards of people who push and shove to get to food and considering you only have an hr to eat 40 mins for breakfast it s imperative you get food quickly in order to shove it down before they are rushing you out the door Very poorly run hotel and theme park We were fed up by the end and we were on the there 2 and a half days
AJR
6734 reviews
N/A
9 months ago
Awful place and a complete rip off
Awful place and a complete rip off The place is completely disingenuous For start my Daughter 13 had to pay adult price but then could ride without adult The fast pass queues are so long it s quicker to stay in the normal line They completely oversell the place Getting a snack takes 45mins min and is aways overpriced or wrong The staff are rude very ignorant and generally unhelpful The park is difficult to navigate and the hotels smell like sewage Other than that the weather is nice
patrice willemy
6734 reviews
N/A
9 months ago
Temps d attente interminable
Temps d attente interminable le parc ouvre a10h30 les attractions 12h quel est le projet 3 h de queue pour 1 attraction bref conomisez votre temps et argent
Sandy
6734 reviews
N/A
9 months ago
We went as a family to PortAventura
We went as a family to PortAventura We decided to take the train ride that goes around the whole park so we stayed in the queue for 45min whaen they had told us that the train was expected in 20min All that was fine and we didn t complain Finally the train arrived and we decided to take the train ride to the other end of the park to have lunch When we got to the next STOP there were many peolpe waiting to get on as well probably trying to do the same as us We were told like cattle to get off because people were waiting mind you that when we got on the train it already had people on and no one was ordered out When we asked if they could speak english they treated us with no respect and started shouting when my husband said no he had the same right as the others We asked to speak to a superior where they laughed between them spoke their language and told us that they couldn t do that It was a horrible experience that afected the rest of our stay I will not recomend PortAventura to no one