Poshtottydesigns Reviews

Beautiful products

Beautiful products I bought a gift for my friend who lives in another country The team very kindly brought forward the despatch date so that it would arrive in time for her birthday Great customer service and very responsive My friend was very happy with her gift Thank you

Above and beyond service

My daughter broke her beautiful Posh Totty Christmas necklace They repaired it - long story short NOT a straightforward job - and shortened it an extra request so quickly and efficiently and without additional cost Truly above and beyond service with a human touch My daughter is thrilled and we couldn t have asked for more Thank you so much

Faultless experience

I recently lost a stone from my Confetti ring I contacted Posh Totty by email and conversed with Ella who advised me to send photos of the problem As I couldn t remember which stone was missing it has 8 different ones they located the original order from 3 years ago and replaced the missing one My ring was returned having been repaired cleaned and polished at no cost to myself I cannot fault Ella s customer service and the efficiency of the design team

Excellence piece of jewellery

Excellence piece of jewellery beat expectations I emailed a query before I purchased I had a response in no time Excellent communication throughout Had piece within 2 days and I live in ireland Recommend

excellent service and customer care

excellent service and customer care Thank you to Jasmine for her help and support in sorting out my bangle Much appreciated thx you Posh Totty

9ct chain upgrade

Having received my 9ct Gold Birthstone Russian Ring necklace and loved it I decided that the not inconsiderable purchase would be more wearable on a thicker longer chain Although not a standard stock item Jasmine organised for me to return the original chain make payment for the upgrade and dispatched the replacement asap Great service from this maker of beautiful unique heirloom pieces and blue light supporter too Thank you team I m looking at bangles now

Fantastic service

Fantastic service and stunning jewellery Absolutely over the moon with the necklace I purchased and cannot recommend Posh Totty enough

Blown away by their amazing customer service

My partner gifted me an initial necklace for our daughter after she was born Sadly after a few months the chain snapped Posh Totty Designs reviewed the necklace in their workshop and although it couldn t be fixed they re-made the necklace and sent it to me The best customer service anybody could ask for I am so thankful to have this piece of jewellery back and blown away by the kindness they displayed I would really recommend this company A special thanks to Jesie and Natalia for being the points of contact throughout this process

Perfect present

Ordered a four ring personalised necklace for my sisters 60th birthday Absolutely delighted with the quality and packaging It really is beautiful Thank you Katie at your Brighton store for making it for me x