Based on authentic user experiences
Zan The Goddess
6734 reviews
N/A
8 months ago
Horrible service
Horrible service I will be seeking legal help I signed up in early January you can t cancel your membership for 12 months 42 an month unless you move 25 miles away or get a doctors note that you can t workout for 6 months In February I got a job transfer to New York I brought my Con Edison electric company confirmation of my new address so I can cancel my membership First they told me to cancel towards the end of February and they also would not accept my electric letter because the company doesn t seem real a simple google search could ve showed them that it was very much a legit company and the biggest energy supplier in New York Long and short of the story they kept giving me the run around until March Kept emailing and asking to speak to a manager They slapped me with another monthly fee 42 and a service fee 69 even though I had been trying to cancel I brought my lease and they didn t make a copy then emailed me and told me I had to bring the lease back that means driving 75 miles just to bring them the lease Now in April I m again charged a 42 fee the supervisor stated she would try her best to have those fees removed but I don t trust that at this point Please be aware before you sign up with this company I can also verify my claims with my emails sent to them and my emails with the supervisor This gym is horrible and very small so you don t even get to use the equipments you want The service is horrible The fact that I ve been trying to cancel since February and it s now April and I still can cancel is ridiculous I ll be seeking legal help
Norma Fetherman
6734 reviews
N/A
8 months ago
They make it impossible to cancel your
They make it impossible to cancel your membership The gym is lovely but the administrative side is bad Do not join this gym unless you believe you are going to keep going to it for the rest of your life IT IS A SCAM
Abdul
6734 reviews
N/A
8 months ago
The gym and the trainer rude behave and
The gym and the trainer rude behave and after taking the fees and admission ignoring me They are not good at any point swiming class is bad you will not learn or do not send your child for admission
Powerhouse Scammers
6734 reviews
N/A
8 months ago
Predators Scammers Warning
Predators scammers and fraudsters They hook you in like every other gym except in this one when you try to cancel they become aggressive and threatening I haven t been in that garbage gym since Aug 2022 because I don t spend a lot of time in this country anymore In january 2023 I called to have my membership cancelled I would ve happily paid an admin fee or cancellation fee but the employee AND the manager on the phone flat out refused to even have a conversation about it Customer service eh This place is a joke They have sent my file to collections which is harassing me every day Do NOT trust this gym do NOT sign up here This is why ppl go to LA Fitness and Goodlife the big guys have a proven track record Not like this shady small and overcrowded gym with terrible hours and extremely poor ventilation lol These guys and all of their staff are a joke I will be seeking legal action and if anyone is interested in discussing a class action lawsuit please reach out to me on this site and we can go from there
Mary Ann Gorley
6734 reviews
N/A
8 months ago
Excellent Yoga experience
I have been a member of the gym when it was Club Fitness Powerhouse gym offers the same initiative programs plus MUCH more The bottom line is it s great place to exercise Today I experience a new Yoga program not like any other The instructor was low keyed informative excellent I left feeling my inner self was more relaxed calmer I highly recommend anyone who wants to stress down take the class on Sat