AI Review Summary
Based on 131 reviews
Customers report fast delivery, good product quality, and excellent service, including competitive pricing and helpful staff. However, issues include expensive or unexpected delivery fees, poor packaging, and instances of receiving wrong or damaged items. Some negative experiences stem from delayed deliveries, out-of-stock orders, and inadequate aftersales support. Overall, the service is generally positive but marred by occasional logistical and fulfillment problems.
What customers love
- Great product quality
- Helpful customer service
- Competitive pricing
- Easy ordering process
Common concerns
- Poor packaging
- Wrong item sent
- Delayed deliveries
- Out of stock items
Last updated 2 months ago
C
Charles Rae
Very good price better than Amazon Prompt processing of order and quick delivery
K
Kirk Howie
Totally satisfied
Item received in good time as advertised and specified Good overall service
M
Mrs chamberlainr
First order
Amidst all the coronavirus upheaval I ordered a DeWalt table saw one day and it arrived the next They used Parcelforce to deliver it so it wasn t damaged After endless research on the web I found Power Tools UK to be the cheapest and with a user-friendly ordering process I really could not be more satisfied
C
Customer
Seen the tool brought the tool Brilliant
I have not actually had the items delivered yet taking a bit longer due to the COVID issue but given 5 stars from the customer service I received I ordered these on Friday the 8th of May site had been down due to the virus called on the Monday just to ask when I could expect nice lady said she would get someone from sales to call with stock update and within 30 minutes I was called Then had message to say that my order had been despatched on 48 hour express same day will take longer due to COVID Just really good to actually be called back and great team to deal with hopefully the items will be here soon - would not hesitate to recommend and will use again for sure very refreshing
K
Kieran B
Good website
Good website good kit good delivery
M
Michael Dale
Great experience
Great experience Ordering clear and simple and kept up to date with delivery arrangements Product arrived quickly and packaging not damaged Happy customer
M
Mr Tom Carroll
Excellent service
Excellent service Competitive low prices quick and efficient very happy and would definitely recommend
C
Customer
Great service
Great service fast and efficient
M
Mr Timothy Wojna
Thumbs up
Well packaged up and fast postage
F
FREDERICK C GRESSMANN
Excellent Service
Easy to use website helpful staff and order processed and delivered within 48 hours even during this difficult period
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