Powervapeshop Reviews

Terrible

What a farce I ordered 2 vapes and paid for DPD next day delivery I expected my order to arrive on Tuesday of the following week After 2 phone calls and a couple of messages I was told the items where not in stock so I requested a refund Nothing as of yet and I will have to wait 14 days before I can get a refund from my bank which is appalling as they where very quick to take and hold my money I m sure this is against the consumer rights act

False advertisement on website about

False advertisement on website about free delivery Didn t come up in the basket with free delivery as stated in several parts of the website and item description When I contacted the owner to rectify this they simply said free delivery wasn t offered for the product I wanted to order despite it being stated in several places They then tried to claim that it said this in the description If they re going to attempt to lie they could have at least changed the description first Instead of just honouring what they wrote and advertised on their website they continued to try and lie I wonder what else isn t what it seems on this website Proceed with caution Note beware of the blatantly fake positive reviews of this place on TrustPilot

Very bad customer service have been

Very bad customer service have been repeatedly been given the run around bought 4 eliquids 4 weeks ago and received wrong order contacted seller to tell them and was told they would sort it they told to keep the wrong order and they would refund me my money except for the postage because they didn t have the originalutemsi ordered in stock i offered to return the wrong order if they sent me a return postage label they said not to worry and keep item or they would send the items i ordered but a different nicotine strength after multiple phonecalls andtext messages still haven t received a refund 3 weeks

Bought some of the viral Dubai

Bought some of the viral Dubai chocolate for gifts for Christmas for my partner and her mom Bought two bars that were quite expensive but I was happy to pay as it s hard to get here in the UK Both came and one was fine and the other was damaged I sent them an email asking what they could do to rectify the issue after a few days I had a response saying sorry for the issue we can offer you 10 off your next purchase I wrote back immediately saying I appreciate your offer but it hasn t solved the issue of the damaged bar They never responded They wernt interested I rang the shop twice on both occasions I was told it wasn t very good and they would get in touch with head office to see what they could do for me They never responded either All I was told was it was mentioned in the company WhatsApp about my issue and I was just to be parred off with 10 and never seem to be bothered Honest opinion from me is I wouldn t bother with them If you ever have any issues they won t resolve for you SAVE YOUR MONEY OR SPEND IT SOMEWHERE RLSE

Amazing service great shop friendly

Amazing service great shop friendly staff definitely recommend

Amazing

Great service

UPDATED excellent service and delivery

Excellent service and delivery after delayed response and given a full explanation of high unprecedented demand Would use again

Good service and very helpful

Good service and very helpful Quick delivery too Love the extra freebies