


PowGen by XTRAZE - Powerful dietary supplements | United Kingdom
Based on authentic user experiences
michael rowe
6727 reviews
N/A
9 months ago
Retail ombudsman
I ve had an order before but they are terrible with customer service and delivery so I cannot recommend I would recommend contacting the retail ombudsman if you are having problems
Jack Marshall
6727 reviews
N/A
9 months ago
No contact ho customer service
No contact no money back guarantee product caused me stomach issues
Ian Johnson
6727 reviews
N/A
9 months ago
Don t order
Like below reviews brought products not delivered and can t get a response dispite Facebook messaging and emailing Also the online not won t answer unless you have an order id I input both the invoice number and order number which weren t accepted I have decided to take the financial hit but I recommend that you don t order and make my mistake
Anthony
6727 reviews
N/A
9 months ago
Took my money then sent a email saying
Took my money then sent a email saying out of stock no mention of refund or delivery so I bet the product ain t much cop either been a week now
Zoe Davison
6727 reviews
N/A
9 months ago
Horrendous service
Horrendous service Firstly they advertise they will deliver in 5 days I get an e-mail to say it is delayed awaiting stock Then it was shipped then it was lost with EVRI which they have confirmed but PowGen won t refund me telling me they are still awaiting a response from EVRI It clearly shows not delivered PLEASE AVOID not sure how legit these people are Just to add my order was placed 11th June and still not sorted
Betty
6727 reviews
N/A
9 months ago
30 day money-back guarantee isn t a thing
Ordered two of their products Did not work for me at all sadly and the 30 day money back guarantee isn t true I reached out on their website at the contact button to ask for a refund and the chatbot said someone will reach out within 2 days to understand my situation better No one has reached out and there s nothing further I can say apart from it doesn t work so Feels a bit scammy especially for a startup
Richard
6727 reviews
N/A
9 months ago
Shocking
Shocking Placed an order the courier lost it and after over a month and numerous emails the company admitted it had been lost and refunded the money This should have been done within a few days not a few weeks I asked them to cancel the subscription at the time and now find out another payment has been taken from my account against my wishes I have sent another email with out getting a reply The only time I get a promot response is after posting a review
Lukey Cj
6727 reviews
N/A
9 months ago
AVOID poor customer service rubbish product
Absolutely no customer service they sent my order to the wrong place I realised what was happening before the item shipped so contacted them to inform of a change of address they shipped it anyway I contacted them to find out what was going on again no response Products are awful they don t do anything obviously I realise that my experience of them but I workout 7 times a week so would have expected some results from them but nothing My advice avoid at all cost
patrick dn
6727 reviews
N/A
9 months ago
Powgen I am convinced this is a scam
I am convinced this is a scam Took a monthly subscription for vitamins delivered nothing I then discovered its pretty well impossible to communicate except via an on-line computer chatbot I could not find an order ID and was therefore stumped This month I find cash has been taken from my debit card again but do not expect a delivery Avoid this company in all its forms as it is I believe a sophisticated scam
Vlad
6727 reviews
N/A
9 months ago
What a terrible service
What a terrible service writing as a machine Apparently my Berlin address is not recognized in their system Honey if that is the case you can reedit and put whatever you need in there