


Horse Rugs Horse Boots Ladies Breeches by Premier Equine Premier Equine Int Ltd
Based on authentic user experiences
Victoria Wall
6736 reviews
N/A
6 months ago
Sizing wrong have to pay to return
Brought 2 fly rugs my horse always takes a 6ft6 in all rugs including premier equine the fly rug arrived and was huge Now read product reviews I can see other customer with this size experienced same issue Contacted customer services who said even though the sizing is wrong I have to pay to return it for an exchange at my own expense Will now be returning both rugs the 6ft one fit fine which makes me more curious as to why the 6 6 is so off in sizing and purchasing fly rugs elsewhere I could understand paying to return an item is unwanted but this product is technically faulty and I actually just wanted to swap to try the smaller size
RikkeSH
6736 reviews
N/A
6 months ago
Liner was wrong size by about 4 inches
Amazing liners as per my recent post Unfortunately everyone who remarked on how badly the response is when you need to return something is 100 correct One liner was perfect The other was to be used on my pony 5 3 who wears a Rambo Original It was about 4 inches too short and could in no way reach the back loops to which it must attach I asked to return this because it s wrong and I have to pay 6 95 from my own pocket to do this Won t ever order from them again And apparently I just received another email fromGeorgia It reads the following The liners are also designed to fit under Premier Equine rugs due to the attachments and we would not advise using them under any other brand of rug So anyone wishing to use their liners DONT BOTHER IF YOU USE ANY OTHER BRAND OF OUTER RUG AS WONT FIT their website implies they will be useful to all and under all so wanted everyone to be aware that isnt the case at all
MRS C JONES
6736 reviews
N/A
6 months ago
oh my god What a nightmare
oh my god What a nightmare Don t go there Not worth the risk Was promised 6 95 return charge once they are in receipt of the rug liner and have measured to confirm too short Only for that NOT to happen shock horror I chase Only to hear from Georgina it measured correctly I kept the 6 3 liner returning it now on principle but the 5 3 that was about 4 inches too short Why the hell would I return this when I kept one of them Why would one measure 4 inches too short Can t stand these women Liars the lot of them I wouldn t bother if I were you
Shell Harry
6736 reviews
N/A
6 months ago
Sizing wrong and I have to pay to return it by DPD when they are based 2 miles from where I live
Bought a pair of human boots Looked amazing in the pictures and I wanted to treat myself to a pair of nice boots Im a size 5 in all boots trainers sandles - quite boring but safe to buy online as I know they will fit Boots advertised as non returnable which is illeagal when buying on line but I wasnt too concerned as I knew they would fit Go back up to line 3 - all size 5 fits Well all but PE I couldnt even get my foot in it Was like Cinderella and the glass slipper My daughter is a 4 and could get the boots on with a pair of socks but they were tight and she couldnt zip them over her calf PE head office is just 2 miles from where I live so I contacted them I was told non returnable so I sent them a formal letter reminding them of the buying online rules and it appears that I can return them Great I said Ill drop them in and Ill take a larger size No they said there are no larger sizes available so you can return them for a refund - send them back by DPD cost is 8 95 and then you will be subject to an admin charge so infact the postage on a pair of boots amounted to over 15 because I had to pay 5 95 to get them to me an admin charge of 25 You cant drop them in as we are an online business they said Awful people to deal with Appalling customer service and the quality is not all that either My advice if you want boots is to go to a quality company - buy Mark Todd - cant fault their customer service on anything
Lola Rossman
6736 reviews
N/A
6 months ago
Never again
Never again Utterly disgusted with this company I have purchased 3 sets of their travel boots now I loved them The last lot I purchased were washed for the first time in cool water done up and without an agitator - the same way all my others have been washed Two of the boots disintegrated in the washing machine two did not Odd I know but 2 were clearly faulty I asked for a replacement Was told it was my fault I had washed them incorrectly and they would not replace By law they actually should but they don t abide by the law They have lost a customer forever do not purchase from these people they will not honour replacement and will rip you off I don t appreciate being told I did something I didn t Seriously steer clear Also - they don t allow you to post reviews on website and with amount of bad reviews I have seen elsewhere - I can see why Hopefully another company will copy the design and style and I can purchase elsewhere because these guys will never get another penny from me
Sandra Todman
6736 reviews
N/A
6 months ago
Saddlepad is not worth the money
Expensive saddlepad and it s really stiff and the edges rubs the ribs really hard My horse kick with his hindlegs when i try to ride with this pad And only with this pad And the wool was already flat when i recieved it I am so disappointed
AJG
6736 reviews
N/A
6 months ago
Dearer than an independent saddler buying direct
Ordered a hunt breastplate to match recently purchased hunter bridle direct from PE Very happy with product delivery quick etc however just happened to notice 2 independents selling PE one was 20 cheaper and another up to 26 with a code Ordering direct you would expect a standard price Disappointing more the principle than the money
Karen White
6736 reviews
N/A
6 months ago
Waterproof fly rug falling apart after 5 days
Waterproof fly rug inside lining has come away after less than a weeks use Contacted customer services to be told they would only deal with whom purchased rug as it s a birthday present and now I m in limbo Extremely unhelpful customer service and although the rug is perfect other than all the lining coming away from the inside of rug yes I said inside so clearly a fault or design problem then as how would a horse damage the lining and not the exterior What a joke will be adding further review now to social media
Lola Rossman
6736 reviews
N/A
6 months ago
They sent me the wrong thing and
They sent me the wrong thing and refused to refund or exchange for me Terrible
Kasia C
6736 reviews
N/A
6 months ago
Great Company
Fast delivery - great customer service - reasonable prices - keep you informed every step of the way from first point of order to being delivered Have used several times and obviously will use again - would definitely recommend