Premiermezzanines Reviews

Refused to give money back

When I first started speaking with these guys everything seemed positive Martin then came out to see us and look around the shop and gave timescales and details of what to expect during installation Based on this information we proceeded to drawings and survey and paid a 50 deposit We were then given dates for work to commence and the timescales had doubled the amount of time we would have to close and closure had become mandatory initial conversations we were told we could remain open during suspended ceiling installation if we chose to I explained that we could not work to these new constrictions and cancelled the order however they have not refunded in full on the basis that I cancelled after they incurred costs They are refusing to return my money even though we would never have taken it this far had they given us the correct information to begin with In response to the reply from Premier Mezzanines Everything I have stated is the truth This project was supposed to springboard my new business into looking amazing and I was working with the information provided by Martin I have left you this review because it is an accurate representation and you certainly shouldn t be proud of your service Please note that it was actually me who decided to close whilst the ceiling would be being done so to claim in your response that I would be willing to remain open is another inaccurate depiction from your side If I truly wanted to just cancel why would I now be starting the project again and be looking for another supplier In response to the remaining 5 being to cover costs incurred as told to you several times now these costs would not have been incurred had you been honest with me at the beginning as I would have said then that it was not possible