Based on authentic user experiences
Tiana Joy
6727 reviews
N/A
6 months ago
Cancelled my order for no valid reason
Cancelled my order for no valid reason I really thought I was going to get what I needed at reasonable price but had to go pay 10x more at Grainger
Scott Chiasson
6727 reviews
N/A
6 months ago
No help to resolve an issue with a product
Power washer I purchased broke on the first day of use Pressure Washer Direct did nothing to try to help resolve the issue The reason given was the power washer had been used so they couldn t do anything Again it broke on the first day of use but I guess in their mind that made it a used power washer What a load of BS to get out to backing up their sale
Kenneth Goetz
6727 reviews
N/A
6 months ago
No customer service
Received leaking hose reel Customer service provided no support It was literally thrown away money
Ron litwinski
6727 reviews
N/A
6 months ago
Simpson pressure washer Bought a brand new Simpson pressure
Bought a brand new Simpson pressure washer from pressure washer Direct in the middle of September used it 30 minutes and it broke down took it to the warranty repair center which is about an hour and a half away from me they fixed it bought it home started pressure washing 1 hour later it broke again I did not get a high idle it was idleing very low now I got to run it back to the warranty center to get it fixed again I had this pressure washer since the middle of September brand new and I ve only used it for 2 hours it is a Simpson 3100 psi mega shot and it is a piece of junk I m really close and just taking this pressure washer to the dump and throw it in a metal container I can t get my money back they won t do that and I m stuck with it I wish I had enough money for a lawyer and I don t please don t buy from pressure washer Direct go to your nearest service center and do your homework also as I tried starting it the brand new cord broke