


Insurance Underwriting Insurance MGA Prestige Underwriting
Based on authentic user experiences
Amanda Suntah
6736 reviews
N/A
6 months ago
Absolutely shocking service
Absolutely shocking service Our home has been left exposed by the damage caused to our wall by a transporter 3 months later and sleepless nights as we are vulnerable to direct access to the road Last week Prestige told me I would be contacted by an assessor this week and to call back if I had not heard so I contacted Prestige again and finally an contact with the assesor only to discover they had not had any information until I made contact today do I have to do their job for them
TOBY CHARLES PARSONS MARTIN
6736 reviews
N/A
6 months ago
If there was an option to give them a
If there was an option to give them a zero I would By far the worst Company to deal with Passed my claim down to Sedgwick who are even worse than prestige You will have to chase them like a blood hound for any updates on your claim Communication or lack of is a topic for another day I really don t know how can aCompany be this inefficient The kind or running about and stress I am experiencing has made me physically ill as I already have underlying health conditions What surprises me the most is the company sees all these reviews but does nothing to improve their services I m having no option but to think they just don t care and I think the financial ombudsman has to step in as so many people on here and god knows how many more cannot be wrong Dealing with these people is like drawing blood out of stone You will get nothing Even if you complain they still do nothing citing that they have 8 weeks to get back It s a racket of some sort where all the parties to a claim benefit so that they maximise profits and everyone benefits Obviously at the cost of the claim You people should be shamed of yourself
Radek Cison
6736 reviews
N/A
6 months ago
Had my car insurance reviewed because l
Had my car insurance reviewed because l haven t been a UK citizen for 25years What kind of nonsense it this Discrimination at large Stay away the reviews says it all
Dan Walford
6736 reviews
N/A
6 months ago
Awful company
Awful company I bought a new car and also moved address When I updated my policy details I was charged around 90 for the change of car which you would expect What you would not expect is an increase of over 320 for a change of address for the remaining 7 months of my policy What makes it worse is the 2 addresses are in the exact same village about 200m apart There is no justification at all for this other than the fact they know you are trapped in the policy I will not be having any dealings with this company again and will be escalating the matter to the Ombudsman if I don t get a satisfactory resolution
Nikki Hart
6736 reviews
N/A
6 months ago
I ve put in a claim for water damage to
I ve put in a claim for water damage to be told that it s gone to the underwriters because I did not disclose 3 claims As they were just claim enquiries not claims I didn t put them down they say I should have disclosed any enquiries as they count as claims I never heard that this is the case and on their form it states claims not enquiries They are basically calling me a lair when the wording on their online form is completely misleading
David Jones
6736 reviews
N/A
6 months ago
Shocking treatment
We have insured with Prestige for many years through a brokers Insurance Services Today we received a letter saying that our insurance cover renewable in nine days time would not be provided owing we later discovered through ringing the brokers to flood threats For their information there was a flood here in 1949 which didn t affect our property Since then elaborate flood protection of all sorts has been built So a very unconvincing reason for cancelling the cover AND hardly any notice to get another insurer over Christmas too when there is - wel - rather a lot to do We are really angry with Prestige and will be sending a very stiff letter to them for this shocking treatment It turns out that they were asked by the brokers whether they could insure us for a further year over two weeks BEFORE they deigned to reply that they couldn t A rubbish way to treat their customers
Carole Cowan
6736 reviews
N/A
6 months ago
Avoid at any cost
Avoid at any cost I ve had one claim on my life and unfortunately with Prestige Underwriting My doors were damaged and I was told that I could choose any supplier to fit the new door and the VAT will be refunded to me after the job is invoiced I have a call recorded confirming this but unfortunately they changed their mind after the job was finished and didn t pay nearly 400 in VAT which was promised The complaint department wasn t interested in my call recording and just dismissed the fact that I was misinformed
Sarah A
6736 reviews
N/A
6 months ago
Worst agents I ve aver dealt with
A truky awful underwriter and company If I could give a minus rating that would be more apt for this company Did not meet their liability and advised a disabled person to enter a legal dispute with a neighbour The loss adjuster the used is just as bad Use a reputable large company and don t waste you money or time Prestige The internal complaints procedure is only useful if you want to take it to the Insurance ombudsman The worst underwriters I ve ever used in 30 years Avoid at all costs
Rosemary Raynbird
6736 reviews
N/A
6 months ago
Worst home insurance I ve ever had to
Worst home insurance I ve ever had to deal with you call them regarding no lights in property working they say yes this is something we can sort for you get a contractor round the contractor does a report on what needs doing and they then turn round and say oh no sorry you have to go private even though I m covered to get repairs from electricians and plumbers up to 1000 went private and the job cost 200 and was sorted within an hour can t wait to cancel when my contract ends Has happened multiple times with different things aswell
Barry John
6736 reviews
N/A
6 months ago
If I could give a no star review I
If I could give a no star review I would make life very difficult to claim you have to do all the paperwork and they try to split hairs and try to wriggle out of paying what you insured for a complete waste of time and money Avoid at all cost it s better to go with a different Insurer and at least they will pay up should the need arise not like this cowboy outfit