Primera Sports | Mountain, Electric, Road and Hybrid Bikes
Based on authentic user experiences
Mr J Pearce
6741 reviews
N/A
9 months ago
Great service knowledgeable patient Good stock available
We were looking for an ebike went to 4 bike shops Vince in Primera Poole shop gave fantastic customer service They had in stock a Raleigh ebike but Vince explained it was very slightly too small for us He ordered in a slightly bigger size 3cm bigger frame explained why this was important didn t just make the sale with the stock bike When the larger bike arrived he showed us the difference the slightly larger frame made took pressure off the knee as it was straighter by setting both up allowing us to experience both He met our needs with suspension saddle suspension forks extra support for wrists He was very patient knowledgeable Second ebike from them He set the bike up for the leg length arm length riding position posture You don t get this from an internet shop Will use again highly recommend
Alex
6741 reviews
N/A
9 months ago
Guys we re really helpful sorted a bike
Guys we re really helpful sorted a bike for me and set all up will be returning
Paul Gilbert
6741 reviews
N/A
9 months ago
Great Customer Service
ordered an Orro Venturi Evo 105 from the shop in Bournemouth and they have been fantastic Massive thanks to Vince Aragones at the shop who helped and supported with the purchase in every way possible Great purchase and great customer service thank you
Gary Ashley
6741 reviews
N/A
9 months ago
Recently purchased a new cannondale
Recently purchased a new cannondale road bike in The Poole store Great customer service Fairly priced Friendly staff Helplful with everything Will be back for my service soon
MR JOHN YOUNG
6741 reviews
N/A
9 months ago
Always a pleasure
Visited Primera to buy a chain checking tool As always greeted warmly by staff today being Vince and Clive I have used Primera for a good few years now Extremely friendly and knowledgeable They will take all the time in the world to help you with queries and advice I will always shop there great service
Andrew Gater
6741 reviews
N/A
9 months ago
Just a thank you to Clive and Vic for
Just a thank you to Clive and Vic for their help in sorting out our new bikes with a hub gear and carbon drive belt it was certainly not The run of the mill builds and the build and the back up is and has been excellent
Kris
6741 reviews
N/A
9 months ago
Exceptional service and experience
Fantastic service and experience from start to finish I had visited Primera in Bournemouth several times whilst trying to decide which bike I wanted to get All staff were very knowledgeable and very helpful at every interaction In the end Darren helped me choose my perfect bike and the service I received on collection and bike fitting was second to none Was also a nice touch that the manager showed an interest in my purchase etc If your looking for a new bike get yourself down to Primera you won t be disappointed
James Bartlett
6741 reviews
N/A
9 months ago
Very knowledgable and passionate about cycling
I ve bought a number of bikes off Primera over the years and they have always been first class Knowledgable and keen to make sure you get the right bike for your needs I bought another bike a few weeks back and they did everything they could to accommodate despite the challenges presented by the pandemic and the fact they were dealing with an unprecedented level of demand
george
6741 reviews
N/A
9 months ago
Excellent service
Very helpful gave advice on and helped with purchasing a new bike on the cycle to work scheme Organised and ordered within a day and collected the following
Alex Collier
6741 reviews
N/A
9 months ago
Excellent knowledge and superb service
I have been purchasing from Bill and all the team at Primera for over 25 years As a keen cyclist of all disciplines I value the teams broad and extensive knowledge across all the brands their expertise and honesty when servicing repairs and their high level of customer service They know their stuff and fortunately don t charge for their time We need to support these local businesses just as they support us and our community