Pro-shrimp Reviews

Five Star Service

Cannot fault this company at all I needed some live plants for my aquarium and my local pet store where I usually get them had been out of stock for months I usually prefer getting them from a store myself as you can see them and choose them However from now on I can safely say I ll be using Proshrimp The plants I received are of a superior quality Green luscious and full of life I ordered an Anubias attached to driftwood and I ve never seen such a large healthy looking Anubias it s amazing I ordered a type of Limnophila which unfortunately they couldn t find the last one of However Kim sent me an email telling me this and offered me a different plant in its place or a refund So already communication was top notch I replied saying not to worry and any similar plant would be great She emailed me back saying she had just had a delivery of more plants and on it was a slightly different type of limnophila so had packed that one for me instead So what more could you want from a company high quality plants and unbeatable communication I d also like to mention that these plants came so quickly within 2 days of me ordering I had the plants planted in my tank I have since purchased a Betta and he is absolutely loving them He spends his life pushing through the leaves on the limnophila or small echinodorus and then resting on the Anubias I never write reviews but I felt Proshrimp really deserved to get some good feedback I would not hesitate to use this company in future They are amazing Highly recommend

Great Service

Great delivery service One item missing but received it next day after contacting them Good Customer service

Tank leaking quick replacement

Ordered a tank which was leaking They replaced it the next day My suggestion is to contact them via email as they responded very quickly

I have ordered from Pro-Shrimp many

I have ordered from Pro-Shrimp many times as they offer a wide range of aquatic supplies at a reasonable price They generally dispatch your order on the same day if you order before 11AM If you order after 11AM they will dispatch it before midday on the next working day They have a very fair free delivery option which requires you to spend either 39 or 49 Despite the free delivery options specifying 4-10 or 2-5 business days respectively I am almost always delighted to see that Pro-Shrimp instead goes the extra mile and often uses Royal Mail Tracked 24 On one occasion I paid for Next-Day shipping and the courier APC Overnight failed to deliver my items When I contacted Pro Shrimp to advise them of the difficulty I was having with their courier they apologised profusely and dispatched a full replacement order using DPD Next-Day instead Although I was frustrated with their courier I could not fault Pro-Shrimp as they did everything they could to ensure that despite their courier s breach of contract that their customer still got the items in a reasonably timely manner Sometimes takes a while to restock certain items but I appreciate that this is down to their suppliers This can often be the case with Live plants Speaking of which I am always pleased that the plants Pro-Shrimp send are in great condition unlike other websites who sometimes send dead dying plants

Always top notch

Pro Shrimp have helped me get my planted tank up and running and I m still using them to add new plants to the tank The plants are healthy and strong and none have died or melted I d recommend them 100 to anyone

Update on review

Right after previous comment they finally got in touch and sent me out a replacement straight away

Next Day Delivery - Carefully Packed

New Nano Aquarium with plants heater light substrate etc all delivered next day and carefully packedVery pleased

ordered shrimp snails online and

ordered shrimp snails online and arrived the next day healthy and lively - great experience