Problemshared Reviews

A great experience with ProblemShared

A great experience with ProblemShared - the process has been smooth and efficient I had a dyscalculia assessment with Barnaby who was empathic reassuring and encouraging throughout the whole process I m grateful for his support and sensitivity around a difficult topic

I dreaded seeking help

I dreaded seeking help Sleepless nights etc how wrong was I Today I had my assessment with a man called Peter Reid and he was the most helpful and caring health care professional I ve ever met 2 hours felt like a 10min chat down the pub with a friend yet still extreemly proffesional and was made to feel relaxed Honestly don t worry about it Cant wait for the next chapter Thank you Peter

A positive experience

Excellent communication and any email queries were answered quickly Every professional that we talked to were wonderful Kind caring empathetic and professional I was dubious about going through the assessment procedure online but this was never an issue because I was always put at ease and I know my child felt the same

Excellent Service

Both my child and husband have used Problem Shared this year for various assessments and I can t rate them highly enough The assessors that we met with across all assessments were experts in what they do but were also personable made us feel really comfortable and most of all not judged in any way They were really supportive and provided clear instructions and guidance I highly recommend them

I am extremely grateful to Demelza for

I am extremely grateful to Demelza for her flexible and child friendly approach to my daughter s assessment We were looking for her to receive a dyslexia assessment after struggling to secure one through the school and or NHS Demelza was able to clearly talk through with me what the test entailed ahead of time and make reasonable adjustments that allowed my daughter to access the assessment This was a huge help and entirely necessary Demelza took the time to go through with me my daughter s results answering all of my questions and also proactively providing us with examples of resources that we could use both at home and at school to support her I m delighted that we were able to use the Problem Shared platform in order to gain access to this life changing assessment for my daughter The assessment itself was carried out in a way that was age appropriate and sensitive to my daughter s well-being which was hugely appreciated

Fantastic personal support

The dyslexia assessor we met with was great with my daughter- building up trust and boosting her confidence massively She also provided timely challenge to my daughter s school about how to apply for and receive the needed exam time

Problem shared has been really great

Problem shared has been really great for me overall the process took around 6 7 months from start to finish the staff were fantastic everyone was very kind understanding really made me feel like i was heard The couple of improvements i feel could be made are i had to confirm a few times proof of my id as it had been too long from first submission to when they actually saw the proof my autism report i felt could have had more detail in it as there are things that were discussed that are not on the report Also i was told ideally medication would be the way forward for my adhd however that i had to go back to my gp who then might have to reffer me back to problem shared for medication so this could now take more months it would be better if i could have just been reffered internally at Problem shared to start medication But i do understand contracts and funding etc but its now another battle and a few months to get the medication i needHowever overall i was really happy with the service and everyone was very kind and understanding I would recommend Also just too add the process was for appoitments was great all done online which was great And i was offered breaks so i could move around etc

Rapid understanding and professional

Couldn t have asked for a better more efficient and understanding service Our local referral had refused to assess as the school hadn t noticed anything Problem solved listened to us and understood our daughter was masking at school and she now has the Autism diagnosis allowing us to get her the help she needs to aid her in having the best childhood experiences she can and the assistance she will need as she grows and develops