


De 1° winkel binnen en tuin meubelwinkel voor privaat en bedrijven in Europa.
Based on authentic user experiences
Kat
6731 reviews
N/A
9 months ago
we have ordered a table 753002289
we have ordered a table 753002289 Since Monday the 9th it s on shipped it is Thursday and still on shipped I would to contact someone to have more info But a customer service does not exist at produce shop What do we have to think about them
Peter
6731 reviews
N/A
9 months ago
This company is a scam
This company is a scam I ve ordered a table from them It has production errors And it was damaged So I contacted them First of all they replied in 2 days that they sued the transportcompany whic isn t real ofcourse and that they rejected the claim Secondly they refuse the warranty but you can send your goods back with 14 days At your own expense ofcourse But even if you order via the Belgian website you need to ship it back to Italy They know that you don t do that the European law says that for furniture it s their responsability but they refuse that Then they aksed if I signed with a limitation clause when they table was delivered No you just sign what the transporter tells you to sign So they hide behind all shady clauses What s worse The package wasn t damaged so in my opinion they ship damaged goods That s their business A bunch of scam artists Well organised So for your info If you need to contact them info not available on their website it s support produceshop en dan be Their terms and conditions are not available on the be website and that makes them illegal So don t order from this company They offered a small refund But that still leaves me with a tbale with productions errors So be aware of them
Irmak E P
6731 reviews
N/A
9 months ago
My order no 720079296
My order no 720079296 which should have been a red sofa-bed came with no legs It looks like a joke on the ground for a week now and I heard no response if they will send me back the legs or pay me back I sent many emails pictures and explained the situation Waste of time It never happened to me that I received such a thing as sofa bed One more thing to share the sofa bed leaves red spots on your clothes after you sit And you cannot share these comments on the website to warn other people
Sara
6731 reviews
N/A
9 months ago
On December 14
On December 14 2021 I ordered a gym machine that was on sale and paid 150 95 Today January 4 2022 the machine still hasn t arrived I can t track my order and I can t send emails and I can t get in touch with anyone o My order number 921658741 The order was made in the name of Ant nio Carvalho Novais my husband Someone can help me I would be very grateful if I could get help Sara
Stefanie Minsart
6731 reviews
N/A
9 months ago
Best never order here you will lose
Best never order here you will lose your money and no one to help Be warned if you order here you will lose everything there is a reason why you can t reach them or the comments here are filtered out
Aron
6731 reviews
N/A
9 months ago
Wheelchair with bent wheels after 1 5 week
We bought a wheelchair for our mother suffering from Parkinson Disease According to the produceshop website the wheelchair is good for people up to 150kg My mother weights less then 65kg And after 1 week of absolutely regular usage the wheels were bent making it impossible to use that wheelchair Based on a single photo nothing else they concluded that the product was incorrectly used And because of that warranty is not applicable That is an absolute shame Maybe they consider regular usage of a wheelchair not to be used at all MBK Fincom the company that is behind produceshop states the following Deze onregelmatigheden werden veroorzaakt tijdens het gebruik en wij kunnen uiteraard niet achterhalen waarom het product niet goed functioneerde They say that because that they are not able to investigate and verify product failures that are immediately visible warranty is void Which totally contradict European consumer rights If they are not able to cope with product failures or any other quality problem they don t open a business I recommend for everyone buying at ProduceShop to buy with Paypal and issuing a claim whenever there is an issue that they are not willing resolve Escalate the claim whenever they try buying time for the claim to expire
Irina Kireeva
6731 reviews
N/A
9 months ago
Everything was wrong - FRAUD
Everything was wrong my reply to the rating not even zero but Minus ten Order of 24 March delivery on 31 03 - never took place On the web site only one reference - Fault - what does it mean You produce the invoice instantly but no chance to send a mail or trace the product I think it is not Fault but real FRAUD
Mardy Boye
6731 reviews
N/A
9 months ago
This has been one of my worse shopping
This has been one of my worse shopping experiences I was told I would receive my product within 3 days It took almost a month to get to my town When I track I sometimes don t get info other times too I do get They claim they came home twice to deliver and I wasn t available I was home on these days Such a big lie Product was returned back but I still haven t received my money
Ezekiel Jarek
6731 reviews
N/A
9 months ago
Stay away from this website
Stay away from this website I ordered a squat rack on their website thinking it s a regular website with customer service updates tracking number of the items I was absolutely wrong They charged me for my item and 5 days later they texted me an email that my product is on it s way Great right No A few days passed and I contacted them Apparently my order was cancelled by them because they didn t have the parts for it However they charged me for the item fill price The same item that they ve said is unavailable is still available on their site No customer service no tracking number no updates Stay away from this website I want my refund as soon as possible or else I m gonna have to contact my legal team
Nury Urbina
6731 reviews
N/A
9 months ago
Please i need that someone contact me
Please i need that someone contact me because is already one week and i haven t received nothing and there is not an e mail adress nothing and it says is gonna be at my place at least 3 working days say something please