Profilec Reviews

Easy to order fast delivery

Easy to order fast delivery

Excellent service

The product is great the service better and the all purchase procedure very easy Love the site offer and prices

I received the wrong order and now need

I received the wrong order and now need to wait 2 weeks for my purchase

Wrong item deliverd and bad client service

We ordered a washing machine from Bol com on 1st July 2023 Apparently it was this company which provided the item One week later we received a wrong item TV instead of what we ordered We contacted the company for the issue and they accepted to do the omruilling A few days later the driver who was responsible for the transfer called me and asked me to come to another place away from the delivery destination my house to get the washing machine and bring the TV because he cannot enter our street he said he doesnt have traffic permission I contacted the company and they talked to me extremely impolite and told me that is my problem Accordingly as I didnt accpet their offer the driver went back and one week later after talking with Bol I received my item

Your prices are astronomical and this company is a comedy of frauds and complaints that do not involve ONE BIG LIE AND THE PRICES ARE INCREASED UP TO 1000 FRAUDS AND THIEVES

The prices are sky high on Allegro and the TV is 1 000 cheaper THIEVES

Nightmare experience Going round in circles

Currently one month into a nightmare customer experience with Profilc Our hoover stopped working after 6 months and they told us to send it back to be fixed It was returning even more broken than before and now their advice is to send it back once again with not guarantees that it will ever be fixed We are goign round in circles Starting to feel like this is one big con that they keep asking you to send it back untill you get too tired to do it anymore Deeply irresisponsible and stressful experience

Products are delivered in an acceptable overall good

Products are delivered in an acceptable timeframe There was one damaged product which they replaced

TV not delivered the next day but great customer care

It was unfortunate that the TV could not be delivered the second day as was promised at the website when I confirmed the order but the customer service was fast and friendly and therefore the final experience is good I would be happy to buy stuff here again