Promformal Reviews

Dress received

Dress received - absolute disappointment Nothing like in the picture plus very bad fish smell Quality very low Communication very poor Offered just 20 out of 119 Thieves and nothing else

Avoid avoid avoid

This company is awful in taking responsibility Order was sent out with cheap courier company who decided to throw the parcel on my front door and take a picture Parcel was not received When questioned company about the whereabouts of my parcel I was told it was successfully delivered and argued this until they were blue in the face Prom formal demanded I go to a local ROYAL MAIL post office to sign a form to prove that the parcel was not successfully delivered Royal Mail stated they have nothing to do with the couriers in question but judging by the proof of delivery which was a parcel thrown on my front door step that was in actual fact NOT a successful delivery Only then I was issued a refund after numerous emails back and forth and having to go out of my way to get forms signed by Royal Mail post office Waste of time and awful customer service

Avoid this company

Avoid this company Sent me a dress that looked nothing like the pictures and was of very poor quality with faults Contacted the company who admitted it wasn t correct straight away Getting my refund was awful and they would only process it if I wrote a positive review on here Eventually after a few weeks I received a refund which was less than what I paid for the dress I wouldn t waste your time or money buying anything from them

Absolutely shocking

Absolutely shocking Supposed to of been hand made wel I m pretty sure Stevie Wonder could of done a better job Really cheap looking loose wobbly stitching rips in the netting loose threads all over it Please take note of the reviews and AVOID

BUY FROM YOUR LOCAL MARKET

BUY FROM YOUR LOCAL MARKET IT WOULD BE BETTER QUALITY shocking customer service I believe these are NOT hand made as stated and that the dresses are from a factory in China The dress I received that I paid the best part of 100 for had rips in the netting and the stitching was awful with loose threads everywhere Was told to remove all negative reviews and they I could send back at my own cost for a refund Don t bother with this company They said it is to be expected with a handmade item

THEY ARE ROBBERS

This company bribe you when you receive a faulty dress that you want to return They will only refund you if you remove all the negative feedback you have written They also sent me a paragraph of a 5 star review they wanted me to write once I had deleted the original Only then would I recieve refund minus postage and less 3 of final purchase price This is what they wanted me to write I didn t pay attention to the return policy and after explaining the reason to the customer service the customer service finally helped us solve all the problems I mean you can tell the Intelligence we are dealing with here I would of suggested a much better draft than that I told them to keep their shoddy refund and I would continue to make future customers aware NOT to buy anything from this place I genuinely believe that the good reviews have only been added in order for the customers to get a refund on the shoddy dresses they send out AVOID

The other reviews are spot on

The other reviews are spot on Ordered a dress Didn t really look like what ordered Tried to return Met with resistance They offered a discount I said no Return address was China I knew then I didn t really have an easy way out of it So I took half refund and now the dress is on its way to nearest charity shop If it s too good to be true price wise etc then check first Wish i had

Scammers

Scammers Avoid them at all cost Dresses are cheap and nothing like in pictures They don t refund your money and asking you to send the dress back to China Report them and spread the word

Dress Arrived Perfectly

I ordered my prom dress at this site with hesitation at first Because I didn t find many reviews about it but my time is urgent I m afraid that I can t get my dress in time So I contacted their customer service before I ordered They said they can make the rush order for me and also help me do the alternations for free as I don t want to the backless dress It s very sweet and kind Finally I purchased the order here I m really happy that I made the correct decision as the dress is perfect fitted and sewing carefully All the embellishments on the dress are in good quality