Propertyworlduk Reviews

Propertyworld at 10 Central Parade

Propertyworld at 10 Central Parade High Street London SE20 7TNThe worth service ever Try to lie every time ignore all emails Don t want to give back deposit trying to pick up an extra costs When I said that is against of my tenancy agreement- ignore it Lied about mould We were living one year in flat and all the time my husband fight with mould I was pregnant in that time They ignore our calling and massages about big bad mould on the two walls in bedroom After my baby was born daughter s bed was staying in kitchen I didn t want to endanger my baby s health but I couldn t leave it in bedroom because of mould everywhere Nicky Clarke-Thraves is unhelpful at all always ignore us and didn t try to help If this situation will not resolve till tomorrow morning I will claim to court I have enough

Terrible

Called to book a valuation Had to call twice as no one bothers to call you back Once appointment confirmed Sales person turns up and No face mask worn on valuation did not fully enter the property was sullen and unprofessional Spoke to us like we were wasting his time Said they would send their underestimated value by email They were 10 lower than 4 other agents Never heard from them again Would not recommend

Worst letting agent in London

Property World are by far the most incompetent agency I have ever rented a flat with For each and every little thing we have to chase them relentlessly because they simply ignore our emails We had to physically go there in person to request a change to the contract and guess what six months later the contract has not been amended which is illegal and they know it But most importantly we have been battling with them for months because our boiler doesn t work properly and made no progress at all They simply do not give a single crap My advice is don t ever rent with them

Agent tried to bully us into selling property with them

Was getting ready to sell our property Asked Richard one of the owners of Property World advice and he suggested to get works done As the flat was empty I asked him to monitor the works periodically A couple of weeks before the job was due to be finished Richard tells me everything is fine just a couple more weeks work left Turned out the contractor botched seriously the job - so badly that I had to get another one to redo all the stuff and ended up having to pay twice for the job Decided I could not rely on Property World and decided not to sign the contract to sell They had keys to the flat so blackmailed me to pay for the photos that turned out they had never taken plus the time they spent on inspecting the property otherwise they would not give the keys back Richard s brother tried to act the heavy on the phone with abusive language and threats Read other reviews on this site and take heed

Awful experience

Awful experience I had booked a viewing of a flat and they cancelled half an hour before it should happen saying that they will call to rearrange They never called again and the offer disappeared from the website I m actually glad that I won t rent from them if they treat customers this way I definitely agree with the negative reviews

Don t bother

Arrogant lazy negligent and dishonest Use a proper letting estate agent even if they re more expensive Too much to say on here but just avoid

This place is dodgy as hell

This place is dodgy as hell For 6 years I was a tenant in a property managed by Propertyworld At the start of the tenancy it was fine but as the years progressed the service got worse and worse Our property manager would randomly disappear for months on end at one point someone on the phone implied he had passed away only for him to re-emerge months later We were never informed of his absences or passed over to other property managers during the interim We had multiple leaks from the property upstairs it took OVER A YEAR for them to send someone to look at it who stated it s not a leak despite the fact that water had poured through the hole in the ceiling and ruined my wardrobe and my clothes There were other structural issues mould issues and rotting kitchen and bathroom cupboards that were left unactioned 14 months since reporting and had still not been actioned when we left When we chased they told us to bear with them In October 2024 PropertyWorld emailed us to let us know that our rent would be increasing by 300pcm from the following month and demanded that we make a decision whether to accept this within 24 hours We could not pay this and as a result was issued a section 21 notice When we spoke directly with our landlord in December it became apparent that this increase had been proposed without his consent We had also asked Propertyworld for an extension to find elsewhere and they told us that our landlord had refused when he had infact granted it but by then it was too late Due to the mould issues many of our belongings were destroyed and our furniture has been damaged Propertyworld made living in and leaving our home of 6 years far more distressing than was necessary and caused damage to the property by ignoring our repair requests I would recommend that tenants and landlords both avoid Propertyworld like the plague Their service is awful and it s clear that their only priority is money however they can get it

Awesome

Couldn t have asked for a better experience from property world syndenham office Dan and the team we great throughout and upto completion In buying my first home Have to say surprised at some reviews on here as I had such a great experience I completd today and Dan and the team communicated well with me throughout and made everything so easy honestly can t recommend them enough

I dealt with Anzel

I dealt with Anzel All i can say is she is awesome a very valuable asset to the company She was very helpful and went above and beyond for me so a big Thank you to her