Protectldn Reviews

I had a very frustrating experience

I had a very frustrating experience with Protect London when trying to return an item Their website does not display any clear return policy which makes it confusing and leaves you in the dark about the process All communication is handled through email but customer support was unhelpful and took ages to respond making the situation worse When they finally did reply and I managed to send the item back via recorded delivery they only offered a gift voucher on Shopify instead of a refund which was not what I expected Overall very disappointing for what looked like a trendy and promising brand I would not recommend shopping here unless you re 100 sure about keeping your purchase