Proton Mail: Get a private, secure, and encrypted email account | Proton
Based on authentic user experiences
Tommy
6730 reviews
N/A
8 months ago
Do not be fooled by Protonmail s
Do not be fooled by Protonmail s deceptive claims and do not believe in any policies NO LOGS because this is the worst of possible profit-oriented postal services not privacy They have dodgy and twisted records in privacy policy terms of use of the service cheeky and vindictive customer service which will write after a few days they will not restore the account without any justification And you remain without mailbox from day to day on which you have everything you need to work Rate the quality of services offered by this company after reading he whole eview I guarantee that no one will treat them seriously anymore Suddenly your account has been blocked by the anti-spam system even though it s your only account and you have never sent any spam from it after all they keep metadata and know it Therefore you lose everything that is on this email the ability to recover passwords to other boxes bank data important emails and contacts and there is no appeal from this because despite the multiple kind requests they do not care and and they are not going to help you by writing the same thing over and over again like bots No logs policy and zero knowledge Well some people also believe in Saint Nicholas They keep absolutely all your identification data IP which you log in used device address used to recover your account or phone number and the same data to confirm that you are a man and metadata It is also a pity that this data is also a greedy bite for hacker data leaks happens everyday corporations and all national services This is how the website provides private e-mail services Of course all these activities are aimed at preventing abuses For me it is simple or there is privacy and zero knowledge about the user or it does not have it you can not just be a bit pregnant Unlike for example Tutanota during registration they do not also mention that you can not have several accounts and either the fact that after recovering the account if you forget your password you will irretrievably lose access to the old e-mails accumulated on the site because they are encrypted with the old forgotten password If I can suggest something if you do not have any choice take your account in this damn service as a temporary and do not store any important data on them nor contacts use a Tor Network put your account there use different IP and logins not related to you do not set any a password recovery and use to verify RE-CAPTCHA or temporary email I do not believe in their funny VPN all of their servers are rented Their VPN breaks the connection without warning speed often variable and unpredictable there are better and cheaper services of this type eg IVPN Mullvad Express VPN or Nord VPN Of course it is always worth analyzing this individually but these companies do not treat users like me in that situation Imagine situations when you log in to VPN doing an important job task and suddenly the connection is broken and then there are information that the number of logged in users have been exceeded Does such a message should not appear when another user is trying to log in to this service According to them not that user can use VPN from that moment and I do not have such a possibility As for the politics of no logs make the decision ourselves for me this company has completely lost its credibilityGood Luck and I Wish You Better Experiences with Other Mail Services That Care About Privacy of Users Unlike Protonmail Which Is Only their Dummy Avoid Protonmail which uses tactics of an understatement and it simply deceives millions of users exposing them to numerous inconveniences This way u will save your money time and you will avoid many stressful situations
Harper
6730 reviews
N/A
8 months ago
Uses automation to block access to your mail
Uses automation bots to terminate or restrict access to your email account I suggest finding another email provider
Gian
6730 reviews
N/A
8 months ago
No privacy
Be careful to attivate an account n Protonmail your data and your conversations end up in the hands of the Russian mafia and the governement of North Korea
Payncarry
6730 reviews
N/A
8 months ago
WORST EMAIL SERVICE NO PRIVACY THEY ARE HERE TO MAKE MONEY OR FOOL PEOPLE IN THE NAME OF PRIVACY AND SWISS NAME
This is the worst email service All lies lies and lies I changed my password and I got this BEWARE BEWARE This message showing in my settings Data lockedIt appears some of your data is encrypted and locked If you recently reset your password you can use a data recovery method to unlock your dataIf this is due to an old password reset you can stop the message from showing again They locked my 4 years emails in the name of privacy keys Even I remembered my old passwords it won t let me access to my precious saved emails I keep keep getting message Keys not authenticated I m sure they have access to all people private data My protonmail service was mail bombed with thousands of email and I had to delete my precious email as I was unable to check emails one by one Protonmail officials never helped me instead they asked my to pay to upgrade the service This type of dodgy company should not be allowed to work or exist At least Gmail keep your emails forever They are money grabber scheme Never helped me out to unlocked my emails I hope I can give them zero star
Edgardo
6730 reviews
N/A
8 months ago
Forget request account password reset
I have an account with protonmail and if you want to recover your account NOT your data you have to answer a thousand questions to reset the account If you forget your password do not bother to contact customer service Make another account to lose less time than to play the Jeopardy game with protonmail customer service Not recommended for a professional email Extremely nauseating customer support
Hans Gr
6730 reviews
N/A
8 months ago
totally unethical
totally unethicalhiding behind swiss laws to steal your moneyno servicebe warned no such thing as REFUND first position
laurence
6730 reviews
N/A
8 months ago
UNLOCK MY ACCOUNT NOW THAT PAYPAL HAS AWARDED ME
PLEASE UNLOCK MY ACCOUNT TODAY NOW THAT PAYPAL HAS AWARDED ME PLEASE ASLO SEND ME A PAYPAL REQUEST FOR THE SERVICE TO START ONCE i HAVE PAID FOR SERVICE TO START FROM PAYMENT DATE Dear Matej or customer services Paypal has found this case in my favour Can you now send me a paypal request for the subscription This time can someone oversee and make sure that once payment is received that you provide the service and 5g of storage space that I pay for That you allocate this immediately and that someone overlooks this rather than me going without the service for 12 months That my subscription starts from the day you provide the service and not backdated to a month ago Please email me once you have applied the paypal request as I don t often look at my paypal account I would also like a response to my last two emails below Please provide a paypal request today Sincere Regards Account name Laurencewynter
Illia Basov
6730 reviews
N/A
8 months ago
Worst mail
Worst mail you can lose access to it at any time and no one will answer you about the reasons 2 people use my computer and the second person created mail for himself on protonmail can this be the reason for blocking If so then you are violating the basic laws of the European Union and your own rules There has never been spam from my mailbox and you have not provided any evidence of the reasons for blocking All banking applications were configured for this mail you created AD for a regular user who is far from spam and has never tried to violate the rules for using the service Useless support ticket number 1842000
Anna
6730 reviews
N/A
8 months ago
Access blocked for no reason
It s a bad service They blocked me access to email without any valid reason I lost important work emails because of them They are not serious Assistance does not answer I hope to be able to change my opinion but for now i vote 1 star My request is n 2975401
Customer
6730 reviews
N/A
8 months ago
They will scam you and screw you
Multiple people live in my household and AFAIK have used the email legitimately Then out of the blue all emails blocked and closed and no way to get in or even LOG INTO IMPORTANT SITES Your account WILL get randomly locked and suspended for NO REASON and with NO WARNING if you use this email service Support won t help you either even when offering to get an upgrade Using email normally even to just log in to important sites is considered suspicious and abusive I CAN T PAY MY BILLS I am no scrambling to avoid LITERAL HOMELESSNESS and THEY DON T CARE They must enjoy making their customers suffer If anyone at the company actually has any semblance of empathy then request number 2985138 It shouldn t be too much to ask for even just a few minutes of access to get important work emails and billing info transferred over