Pterodactyl Reviews

I like the panel but if you even try to

I like the panel but if you even try to get help they laugh at you and tell you to look at doccumentation they complain to you about not being able to read even though they never read you saying you already done that

the support is a f-ing joke

the support is a f-ing joke i try to get support and i get a message i asked can i force all servers to be online mode to false i get no and yo ure a bad person piracy or discussion of piracy isn t allowed here YES WITH yo ureand then i say i have mc premium tho i just need it for proxy and i also say i will give you 900k ill pay tax if you can join a bungeecord server with online mode enabledand i get a 7d timeout pterodactyl is good but the support team is a joke

1 5 Support

1 5 SupportI have a server running pterodactyl panel on ubuntu server for about 3 months without any issues Today it broke without me changing anything to it The mod Jolty has concluded that my issue is because of the installation script that I ve used for installing the panel 3 months ago which is low key hilarious I ve opened a new thread asking how to save my current data in order to install the panel in the manner that Jolty thinks is right Installing the panel in that manner meant that I had to wipe out all the data on my system and had to save it before starting the new installing procedure I got timeouted for a week because of asking that which is even more hilarious They expect me to fix my issue but punish me if I ask for instructions on how to fix my issue

Awful and abusive support from Jolty

I asked for support in Discord because of a http 500 error and this Discord mod called Jolty 155854709574467584 decided he wouldn t give support There s also another dude who got the same error and got banned for no reason I decided I would ask people in the ptero discord who had this previous error how they fixed it I asked in just 2 threads and this furry mod decided to give me a 7 day mute because of please stop mass bumping old threads asking how it was fixed and see the troubleshooting guide Didn t specify what troubleshooting guide and I cant find anything what a butt hurt no life nerd Discord mod memes are real

Great panel but horrible support

Don t get me wrong they have a great panel and overall I never really went into much trouble On the other hand if you happen to need help their support will most likely laugh at you or denigrate you Their own rules on their discord don t apply to them and you might invest your energy somewhere else than with their abusive support

discord mod

Tried to request support in their discord - a moderator Jolty mocked me for my question spoke to me like trash timed me out for 7 days then kicked me from the discord and repeatedly kicked me on every join attempt to avoid having me report it10 10 would encounter a discord mod with a sky-high ego again best support team ever

Disrespectful Moderators

I had a problem that needed to be resolved urgently and they simply mute me and told me to stop spamming I do not recommend their support

Very rude staff as challenged I got

Very rude staff as challenged I got banned for 30 days