Pudo Reviews

I order n product try to contact pudo

I order n product try to contact pudo but no one answers the package was out for delivery at 9 am I ve been waiting 5 and a half hours no response really bad service don t recommend them to anyone at all would be better if they closed there doors completely to my concern Some of us have work and it seems they don t mind what time they deliver

Pudo horror app

Really the most difficult frustrating and irritating process I ever had to go through I swear through the whole process Registration was a nightmare then trying to lock in while it keeps on telling me my e-mail and password is wrong Jirre then tried to get the parcel booked What a flippen horror app

Wish this concept worked but human

Wish this concept worked but human intervention is still needed We sent 3 pairs of socks from George to Stellies and my daughter received NB trainers worth R5000 after calling 4 times and being cut - the outcome- our waybill details and theirs NB trainers are the same with only our delivery address tel no other details Luckily we found a letter with persons name and surname in the shoe box to try track him on Insta and get trainers to rightful owner Letter in box was dated May 2024 we are in Sept 2024- lengthy delivery come on Pudo what is my reward for delivering your parcel

One of my parcel went missing and all

One of my parcel went missing and all they say is that the vidoe they have shows the driver taking into the depot one plastic f not two I asked if they dont have cameras at the lockers to see how many plastics did he collect from that specific locker and noone is is giving me an an answer I gave evidence of a video dropping the parcel in the locker How can that be It means only one thing their employee stole my parcel but they are not doing nothing about it Am not a happy client at all How can on trust such a service provider

Very bad services

Very bad services I m not happy at all I booked a locker and sent my parcel it arrived at the destination and when my recipient had to collect it said the ID does not exist Jiki jiki another message was sent with a pin as the parcel was sent to another town with a locker that I did not even book and when I called the just left me hanging until they dropped off the call I m still angry and I need answers

Damages to parcels by Pudo couriers

The past month I have sent and received packages with soooo many broken items in them At first I thought I am not packing the items well enough then I started adding so much bubble wrap I had to book bigger lockers for bigger boxes that is 3 4 full of just bubble wrap But then I started receiving parcels from other people and the items were also broken Some boxes are so damaged it has dents and torn corners I started taking pictures of the boxes and wrapped items and sent it to clients before putting the items in the lickers and the shock of seeing how these boxes looks when they are received Courier Guy and Pudo What are your employees doing with the boxes do they have throwing competitions Obviously fragile stickers are not seen We put our trust in your company and pay money but then in the end we have to refund our customers In one month I lost R1380 worth of items due to breakages from Pudo Im getting to the point where it is not okay anymore Please work on your customer and parcel care

FORGET ABOUT CUSTOMER SUPPORT

If you are thinking of trying to integrate PUDO into your website forget it The customer support is non existent I have a problem and there is no-one to call All you can do is send an email to integrations AT pudo co za They then send an automatic response which does not answer the question It s ABSOLUTELY RIDICULOUS that you are trying to give them business and they make it so difficult I m taking my business elsewhere

Pudo is holding my money hostage

I booked a PUDO locker and this morning when I went there it was already open and the latch didn t work This was at Mall of the South mind you I paid R89 So I booked 2 more R139 each at The Courier Guy Crown mines at the Stella mall I went there at 2 because online it says the lockers are open till 5pm I get there and they tell me they closed at 1pm and don t open on Sunday so my money is gone because of their mess The whole point of lockers is for accessibility not to be in an office that closes after opening for 4 hours I have attached imagine and a video as proof I would like my R367 back