Pumpagents Reviews

I ordered a spare part for my sureflo

I ordered a spare part for my sureflo pump The item never arrived and pumpagents have not responded to my repeated attempts to contact them Basically they just took my money and have now gone silent Spend your money somewhere else

Took my money for a part and never sent

Took my money for a part and never sent it nor returned my money thieves DO NOT USE THEM

TOOK MONEY NEVER SENT PART

Took the money said the part will deliver in a month with a date when we never received the item I ve emailed them asking for a tracking number I never got an email back or anything FRAUD Don t use them

Took order for product they don t carry

Like the other reviews Ordered part on-line and it was not delivered Called because I never received shipping information E-mailed company and they no longer carry the part I ordered Wasted month waiting for parts Stay away

We accidentally added a pump to

We accidentally added a pump to shopping cart twice or so I thought now I m wondering if it was me Tried to correct the order two times through their website as directed Still got 2 pumps Have tried 6 times through email to get RMA for the additional pump but cannot get a response from the company DO NOT USE THIS COMPANY If you have problems your stuck with it and they have your money They are thieves

Would have given zero stars if that was

Would have given zero stars if that was an option I ordered a part It was never sent They do not provide a customer service phone contact - that should have been a warning to me They did not respond to a customer service e-mail from their website Only when I had PayPal send them my request to cancel payment after sending a second e-mail did they send the item I understand that these are difficult times for businesses and would have understood if they had communicated or explained the cause They did neither You would be well advised to get your parts elsewhere

Wish I d seen this site before placing order

Same experience as previous reviews I ordered and was told the part was shipped next day A week after due delivery date I finally had a response from Pimpagent com after many requests for tracking information They said they were cancelling my order not shipping and they refund my money It transpires the item was never shipped due to not being in stock

Don t Waste Your Time

In January 2021 I urgently ordered replacement parts from Pumpagents Their site showed plenty of inventory and a good estimated shipping time as these parts were critical As the arrival date approached I emailed because I never received a shipping confirmation or tracking The day I was supposed to receive the parts I got a reply that they didn t have the parts in stock Now I had to reorder the parts elswhere and wait In July 2021 I made the mistake of ordering more parts from PumpAgents Same thing Their website showed 176 in stock and I received an email stating they are out of stock

They will steal your money

They just take your money and that s the last you ll ever hear from them I m not certain that this is an actual business