Pureendoftenancycleaning Reviews

Mogli have done a great job

Mogli have done a great job They are very professional

Very good cleaning left the property in

Very good cleaning left the property in prestine condition

Excellent job it s good service for the

Excellent job it s good service for the mogli team good work

Amazing professionals -very pleased

Amazing professionals -very pleased with the standard and quality of the cleaning of the house

I am giving Pure the lowest possible

I am giving Pure the lowest possible rating and wish to warn others against using their services We instructed Pure to complete an end of tenancy clean in September 2024 prior to new tenants moving into our house A team of three cleaners arrived in the morning with several bags suitcases worth of cleaning equipment In order to clean our carpet they used a product called Rug Doctor and absolutely drenched our carpet causing thousands of pounds worth of water damage forcing us to rent dehumidifiers to try and dry the carpet out When that did not work we had no choice but to urgently remove our damp carpet and underlay by which point it was unsalvageable and replace it at considerable expense Our tenant s move-in date was delayed by 2 weeks as a result - they described the carpet throughout the house as sopping wet and smelling of wet dog We had to compensate our tenants for this again at considerable cost Whilst trying to resolve this with Pure the point of contact with whom we were liaising was obstructive refused to provide details of the company s insurance insurer query whether Pure has professional liability insurance refused to put us in touch with the owner so we could escalate this to him and in the end denied that the damage was caused by them the carpet was fine the day before the clean so who else could have caused the damage To be clear we do not wish to point the finger at the cleaners They were not trained to clean carpets - responsibility for this lies with management If we could go back in time we would not have instructed Pure It would have saved a huge amount of money and stress I would recommend that others avoid them

We were moving out of our flat and

We were moving out of our flat and opted for the end of tenancy cleaning The flat looks better than when we moved in Thank you so much

Great job with end of tenancy clean

Great job with end of tenancy clean It looked cleaner than when we moved in Easy to book and accommodating with times Thank you

House cleaned to perfection

Amazing effort to clean our whole house in half a day The team was super meticulous and really made sure that everything was perfect