Based on authentic user experiences
Diane Pannell
6727 reviews
N/A
7 months ago
Very helpful company
Very helpful company Bought a caravan cover from them last year There was a manufacturing defect on it They contacted the manufacturer for me straight away and got it replace A lot of companies would have just fobbed me off to manufacturer directly Would definitely use again
Chrissie Robinson
6727 reviews
N/A
7 months ago
Absolutely fantastic
Absolutely fantastic would highly recommend them I will certainly be using again Were extremely helpful on phone ordered items not listed on website for me and subsequently added items for future purchase superfast delivery both direct from them and stuff straight from manufacturer Cannot rate highly enough
Lynda James
6727 reviews
N/A
7 months ago
Excellent prices and superb delivery
Excellent prices and superb delivery service arrived with DPD All well packed
Simon Baldwin
6727 reviews
N/A
7 months ago
Very good customer service
An item arrived with some cosmetic damage probably from the courier I emailed them with photographs and they replied immediately were very apologetic and offered a replacement next business day or money off the item It was really excellent customer service I wouldn t hesitate to order from them again Thanks
Nicola
6727 reviews
N/A
7 months ago
Excellent Customer Service
Their customer service is second to none There was a fault on an awning we bought from them and despite the manufacturer taking no responsibility for the problem Purely Outdoors sorted it They would be my 1st port of call for anything to do with camping in the future
Kenneth Scott
6727 reviews
N/A
7 months ago
Amazing Prices and Customer Service
A few weeks ago I bought a SunnCamp Porch awning from Purely Outdoors via their eBay site I was a little concerned after reading some negative reviews however their customer service has been outstanding The SunnCamp Porch awning arrived on time and well packaged The problem is it was supplied with a draught skirt 40cm too short My email to SunnCamp went un answered but yesterdays email to Purely Outdoors was answered in a few hours and the correct length draught skirt is now on its way to me Well done Purely Outdoors Customer Services I wont hesitate to buy from Purely Outdoors in the future and I would recommend them to anyone
Gillian Carter
6727 reviews
N/A
7 months ago
Amazing customer service
I bought a Whale water pump in January but due to lockdown was unable to get to my caravan When I finally tried it out in October it didn t work Purely Outdoors were wonderful and have sorted it out without fuss Brilliant customer service
Tony Dixon
6727 reviews
N/A
7 months ago
Ordered a toilet through these guys and
Ordered a toilet through these guys and it was delivered really quickly Product was great and company really easy to deal with
Kevin Stow
6727 reviews
N/A
7 months ago
Great value and quick delivery
I placed an order with Purely Outdoors on Friday morning and my items were delivered on the Sunday they were well packed in great condition and I couldn t be more impressed with the speed of delivery Not only that the reason that I had placed the order with Purely Outdoors in the first place was that they had the best price of all of the suppliers that I looked at I would definitely order from them again
Jeffrey Worgan
6727 reviews
N/A
7 months ago
Whale waterpump
In September 2020 I purchased a whale caravan pump The product was as displayed the advise I received from Steve was excellent Unfortunately the pump developed a fault It replaced without a problem I gave this company the highest rate possible thank you Steve and the team