Reviews
3.55
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Bryce B
N/A
1 year ago
A wonderful company
Great seamless service at a wonderful price point I m saving over 50 what I was paying with my last carrier
nathan henton
N/A
1 year ago
Pure talk has great service
Pure talk has great service I came from T-Mobile previous to that I was with Verizon directly both have terrible customer service and terrible phone service Pure talk says it in its name Thanks yall
Camille Hodnett
N/A
1 year ago
I am only using this phone for office but
I am only using this phone for office staff but it seems to be just as good as other providers I am even considering getting an extra phone to keep at my home Love the price too
Valerie and Jim
N/A
1 year ago
Switching to Pure Talk was very easy
Switching to Pure Talk was very easy the service is just as good as our previous provider and the cost is half of what we were paying I have only talked to customer service on a couple of occasions but they were easy to contact and very helpful
Aubrey Nixon
N/A
1 year ago
Fighting the cost of mainline phone providers
Having my unlimited phone service with Pure Talk has been one of the best things I could have done to fight the high unproductive cost of most phone services like Verizon who bilked me with higher cost monthly with no changes in service I started with Verizon for about 50 and several years later was paying almost 200 per month for the same equipment same service and no upgrades Having stability and unlimited services with Pure Talk has enabled me to keep my budget inline and talk text and stream as much as I want
Paul
N/A
1 year ago
Great Service
The price is reasonable and the few times I called the folks were polite respectful and the matter was taken care of the only problem I ever have is with connection but only on the Sirius app when listening to the radio or a podcast it drops but only when I m at home and too far from the wireless modem Don t know if the cause is the app modem or my Iphone Otherwise everything has been great Thanks
customer Karey Young
N/A
1 year ago
Today 11-30-23 I spoke to Jeannie
Today 11-30-23 I spoke to Jeannie and she spoke clearly and understandably which is extremely important when speaking with a customer service person It made me want to speak with her and have her help me again
Gene Melelli
N/A
1 year ago
Customer service rep was very friendly
Customer service rep was very friendly and answered my question Everything with my phone switch was easy and worked without any follow up calls needed My service network always works well and consistently
Debra Nevins
N/A
1 year ago
Price
Price We get 3 lines for the price of 1 on major network plan When I have called customer service I talked to a representative who I could understand and knowledgeable about their plans and how my phone worked When we went on vacation and needed more data it was easy to change the plan online and then change it back the next month I have the same service as my old plan for a fraction of the price We have been using Puretalk for 1 years
John H Carpenter
N/A
1 year ago
The facts just the facts
When my bill is due How much is due whenwillit become past due
© 2025 Rating Facts. All rights reserved.