Purolator Reviews

Delivered as expected

I left a negative review here which was totally unfair it seems now Purolator delivered package as promised due to a misunderstanding among my employees I thought the delivery was never made But It was and purolators customer service helped clear up this misunderstanding quickly and were very responsive

Purolator rules Canada Post drools

MUCH BETTER THAN CANADA POST In my experience Purolator ships fast plus they don t go on strike every week like Canada Post does They must treat their employees better over at Purolator Thank you Purolator for doing your job I wish more companies shipped their products with Purolator instead of Canada Post D

Perfect

After reading these comments here i was frustrated first but everything worked perfectly i had an order from Amazon and it came on time with Purolator They knocked the door and gave my parcel It was nothing like described here I liked it That s why i decided to give good ranking

Great performance

I have been on the receiving end numerous times with Purolator Courier I have never encountered a problem I ve always got my delivery on time This last order was delivered early within 24 hours Nice To know there is a delivery service that can do their job properly unlike Canada Post Keep up the great work

THIS REVIEW IS OF CUSTOMER SERVICE REP

THIS REVIEW IS OF CUSTOMER SERVICE REP AMANDA IN NEW BRUNSWICK This lady is absolutely awesome I was frustrated about a delivery that was messed up and I didn t get She completely understood was compassionate and a joy to deal with I was very frustrated when I called and all previous contact with Purolator including their drivers have been nothing but negative Amanda left me feeling very positive at the end of the call and the call was WONDERFUL Purolator needs more employee JUST LIKE HER

No issues here

I m rather surprised by all the negative reviews on Purolator After I purchased a TV on Ebay and found out that Purolator was going to transport it I decided to look for reviews about it and felt rather concerned However in my case the delivery was on time the driver was nice and the item was not damaged during shipment I hope they find solutions to all the bad rep

Honestly

Honestly i thought Purolator would of been the worst option and turned out to be best option after UPS had lost a next day air parcel Sender had asked which company should he send replacement with Package arrived earlier than On Time and was scanned twice alerting via email that it was Out For Delivery 5 stars for proper service

Well done this time

I decided to write another review I had previously terrible experience with Purolator deliveries When I saw that my new big 55 TV was delivered by them I was almost in panic I even made plans with my friend who has a pick up truck to go to Purolator office to pick up my TV next day I was pleasantly surprised this time The driver called me 5 minutes before his arrival He also carried my TV all the way to the second floor Well done

To start with my previous review was 1 5 star but

Their service improved a lot and nowadays I rarely miss any delivery even if am not home they either leave it in-front of my apartment or they come on the next day In one occasion I contacted them for next day attempt since I wasn t at home and he couldn t access the building the delivery guy came back on the same day in the evening when I was home I will keep always my review updated based on service Keep up the hard work