


PVZ Pressevertriebszentrale - Kundenservice, Karriere & Hilfe-Center
Based on authentic user experiences
nour nessah
6736 reviews
N/A
9 months ago
I received a receipt from this company
I received a receipt from this company claiming that I was registered as a member and owed money When I sent them an email denying this and explaining the fact that I have never signed up to receive any magazines and that I have not lived in Germany for months they have been harassing me with increasingly expensive bills I am looking for lawyer now to sue this company for using my detail without my authorisation This is an abuse and an outrage and I am going to report it unless you delete me from your data field and stop trying to make me pay for anything
rijo varghese
6736 reviews
N/A
9 months ago
Big Scam
I have received an auto magazine named Auto Motor und Sport It s in German and I don t understand this language I have never subscribed to this magazines when I contacted the magazine they give PVZ is responsible And Iam unable to reach their customer care Now I understand this is a scam If they are not cancelling the subscription I will move legally
Anxhela
6736 reviews
N/A
9 months ago
Abo 4520666019
Abo 4520666019Same Problem here they are acting same with all peoples no one understands how he became a member After the complaint this fake company starts sending magazines to the post office and the moment you ask to cancel the contract they give an absurd response in spam where they inform you that you cannot leave Now I am waiting for the intervention of the lawyer and relevant bodies This company is an absolute scam
Saranya Ananthakrishnan
6736 reviews
N/A
9 months ago
Finding new customer numbers to bill SCAM
Not sure they claim I subscribed There was no confirmation email from PVZ for any subscription I did receive a letter with which I canceled my subscription IN TIME Kundennummer 4820867028 I have a confirmation email of the same as well Now PVZ has sent me a bill with a different kundennumer 014820867010 I have no clue how one customer can be linked to two numbers This is absolutely a scam and my german is not good Today I called their customer care and the minute I explained the issue they terminated my call I demand a cancellation and I have no where agreed to a 24month subscription of a magazine I will never read PLEASE STOP SENDING ME MAGAZINES AND BILLS
mynameisnotimportant
6736 reviews
N/A
9 months ago
Subscription not confirmed duplicate bills poor customer service
My husband registered for the free trial which we never received and never agreed for the continuation of the subscription We are receiving the newspapers every week now which we don t have any interest and we have to pay for that We have received 2 invoice one on 10 Oct for the subscription period Sept to Dec-2024 - issues from 42 to 53 2024 and one more invoice on 24th October 2024 for the subscription period sep to Oct 2024 for the issues 42 to 46 2024 I called the customer care the lady didn t even hear what I wanted to say she cut the call We are already paying for what we don t want and don t understand why we have pay double time for the same issues and with an invoice threating to go to collection agency if we don t pay in time If the invoices are not corrected we will go to the lawyer soon
Besiana
6736 reviews
N/A
9 months ago
I was sent a letter to pay 182 03 Euro
I was sent a letter to pay 182 03 Euro for a subscription I never agreed on I keep getting magazines which I never wanted Now you force me to pay without the possibility to cancel this I want money back
shoaib Sarwar
6736 reviews
N/A
9 months ago
Beware of Scam Practices by Focus Magazine Fraudulent Subscription Tactics
Dear Readers I want to share my extremely disappointing experience with Focus Magazine to warn others about their unethical practices The Situation Recently I discovered that someone had fraudulently subscribed to Focus Magazine using incorrect personal data impersonating me I had no prior knowledge or consent regarding this subscription Shockingly the company claimed that an email was sent to my spam folder and if no response was received they took that as consent to begin a subscription This is completely unacceptable and a clear violation of consumer rights Why This Is a Scam No Consent I never subscribed and my personal data was misused Harassment for Payment Despite explaining the situation I am being harassed and pressured to pay for a 2-year subscription to a product I neither subscribed to nor received Language Barrier I am not a native speaker and I cannot even read this magazine This makes the subscription not only fraudulent but completely irrelevant Unclear Communication Using spam emails and lack of follow-up as a justification to start a subscription is incredibly deceptive Consumer Rights Violated As per German and EU consumer laws charging for unsolicited services or products is illegal Yet this company continues to insist on payment which is both unethical and unlawful My Appeal to the Company I have already requested the immediate cancellation of the fraudulent subscription a confirmation of this action and a guarantee that no further charges will be attempted However their unprofessional behavior continues A Warning to Others Be cautious if you ever deal with Focus Magazine Their customer acquisition tactics are deceitful and they exploit loopholes to force unwanted subscriptions Protect your personal data and avoid this publication at all costs I hope this review helps others avoid the stress and harassment I have endured Companies like these should not be allowed to operate with such blatant disregard for ethics and legality
Chacha Ugwuanyi
6736 reviews
N/A
9 months ago
Fake and fraudulent company forcefully trying to money from me
Scammer Scammer Scammer Scammer Scammer ScammerYou re scammer mixed with abuse written I never knew your fake and fraudulent company I don t know how you re copying people s names and sending letter to them without there awareness This is unlawful act
Anna Ze ke-Sz ke
6736 reviews
N/A
9 months ago
An absolute scam
An absolute scam They claim that I subscribed to their magazine when I don t even speak fluent German and now they want 300 euros from me even though I wrote them months ago that I don t know why I receiving this magazine They are apparently forcing me to have a 24 months subscription Thankfully I am working on it with a lawyer already and they are preparing the documents for them
Zoe Bosner
6736 reviews
N/A
9 months ago
HUGE SCAM
Istg if I get any mail from them after unsubscribing to this fraud I ll go to justice Never subscribed to any newspaper why would anyone my age want to read freaking newspapers I even called BUNTE company and never found any subscription under my name which makes sense since this is all just a SCAM