Qbd Reviews

DO NOT sign up for the membership

DO NOT sign up for the membership It s not worth it Their books are more expensive than other online bookshops When you have enquiries they ll tell you to send an email to customer service but you won t hear back from them

DO NOT RECOMMEND

I went into the Eastlands store in Ringwood on Thursday 29 6 The male store assistant was the rudest person I have ever met When I asked for help was told not his job Then an elderly gentleman asked for help and was told he doesn t get paid enough to find the book he wanted

Gold Membership - Rubbish Forget it

I have spent over 500 last year under the Gold Membership and supposed to get another year of free membership this year while I am going to renew my membership today and found my purchase history has been deleted and not there any more this gold membership is a lie not trustworthy and particularly from a reputable bookstore never buy again

If I could give 0 stars I would

If I could give 0 stars I would There customer service is lacking as in there is none Apparently you receive an estimated delivery time when ordering Yeah nah Email 3 different times you d expect a response yeah No That d be too much to ask for I ve been shopping with QBD for as long as I remember and can say I will never shop with them again after this experience Absolutely useless What is the point of having a customer service team if you never even respond to your customers Absolutely gridiculous Get your s t together QBD

Store is a scam

Store is a scam Avoid at all costs No books in stock and likely about to go into administration given their processes and attiude All and every positive review here is a fake or bot review Stay away should have checked this review page before purchasing

QBD membership is Scam

I signed up for the QBD membership and paid 40 for the card last year at the Werribee store but soon the store was closed so I couldn t get a chance to use my card Now I just received an email informing me to pay another 40 to renew the membership I called customer service and was told there were only a few dollars left I asked where my money went and they did tell me I emailed customer service 15 days ago There was no response I feel QBD membership is like a fraud It s my first time spending money on buying a membership card but it will be the last

Very poor

Very poor No email advice to track order Contacted them and no reply I wont buy through them again

This company is a joke

This company is a joke If I could give zero stars I would Items ordered in November have still not arrived with absolutely zero customer service despite many requests Do not recommend