Qcards Reviews

Now with the ombudsman

Now with the ombudsman I have been requesting a cancellation of my card since 2022 It was confirmed one month ago then now they are claiming it wasn t cancelled and I was charged another account fee For another month I have been sending emails back and forth and they keep asking for specific identification details to prove who I am To add to this the last card I had expire in 2020 So not only I have not being using this card I have been charged fees and again given the run around A manager should have stepped in a long time ago Stay away terrible company

The WORST customer service EVER - Go ELSEWHERE

Think think double think about taking out ANY service or line of credit out with this company Q Card customer service is the absolute worst ever In all my years dealing with lenders finance companies etc Q Card customer services have been by far the absolute worst experiences plural to deal with Idiot agents hiding behind policies and one agent even shouting at me and then had the audacity to hang up during our call Customer is always right mate Management well nothing special there fobbed off answers biased comments and literally did nothing except sit on the other side of the phone and pretend to listen ALL I was wanting was to close off our account geez Louise not asking for a million dollars here either This was way to much and way to complicated after thousands of emails long wait times for a reply or to even get a decent response on anything Be prepared to wait or honestly just go elsewhere do yourself a favour and save yourself with unnecessary- ongoing headaches BIG FAT PASS Q Card New Zealand and the Phillipines based centre is sooooooo not helpful either Laterz Q sort yourselves out or your definitely lose more customers

Q card credit review is ridiculous

Q card credit review is ridiculous I am in a position where I have low income and top up from investments With the offer i was getting it made sense to borrow the money and get a better return on my investments I have never been refused credit before and 3 years ago I had a Q Card and paid it off without missing a payment as per the agreement If I could give zero for lack of common sense I would do

Biggest scam around

Paid off my qcard and then requested them to deactivate my acc and they kept it open and kept charging me interest fees and acc fees even though it is all paid off Contacted them regarding it and they said there was nothing they can do Qcard is biggest scam out and conplete bullshit

Really shady operators

Really shady operators Would never deal with them again And make damned sure when you close your account its closed I closed mine only to notice on my app that account was not closed and was incurring interest on the yearly fee because 0 1 was left in there I read this happened to a few others Would not deal with them again

I really liked the idea of these cards

I really liked the idea of these cards but I wasn t sure how much my husband would engage with them but I was really pleasantly surprised The questions are thoughtful and stimulate some great discussions at a variety of levels I would encourage these for any couple and they would make a great gift too Stylish in their design too

Perfect for date night and getting to know your partner

I m absolutely thrilled with Q Cards I began a new relationship just before I received the cards and they re already bringing a new dimension to our relationship Even my partner is amazed at how fabulous the product is We only went through the first level of questions but found them to be excellently phrased and well considered leading to some excellent conversations The product is beautifully presented and full instructions provided making them a very decadent addition to date night I d highly recommend these to anyone wanting a way to connect more deeply with their partner and will be buying my friends a set of these beautiful cards

Excellent service

Excellent service Delivery on time as promised and beautifully presented

Excellent

The creator Jen is very responsive and helpful in answering questions The cards are beautifully made and are great for starting discussing and passing the time together with your partner s Delivery was also timely and as promised Would highly recommend both the cards and the creator