Qtrade Reviews

Total scam ETFs are not free

Wow what a total scam They say it s free to buy ETFs but they charge 8 for commission fee when I try to do so and if you do not have 25000 in the account they charge 25 every 3 months if you want to close your account within the first year they charge you 100 plus taxes Either way I am screwed I so wish I never opened an account with them I am so screwed

Stay a way from Qtrade

Big dissatisfaction with their service They charge extra 50 dollars for withdrawing of funds from my RRIF Account wich is over and above the yearly withdrawal which is required by the government Also they are very slow of transferring money out from the accounts which has been closed with them Lately getting hold of the their customer service is almost impossible I was asking one their customer service representative to be called by his supervisor that request is never fulfilled So I will close all of my account with them as soon as possible My advice to you is as follows Stay a way from them

DO NOT MOVE TO QTRADE

I moved to Qtrade from another broker mainly because of their positive reviews for their customer service but boy was I wrong The customer service is a joke You get disconnected by the staff if the situation is complicated Emails take days to answer if they ever are and no one contacts you in case of problems with your account you are on your own I am so disappointed I will definitely move away from Qtrade as soon as I can

Find a better option

Stay away from this bunch of crooks they charge high commission fees and if you ever dare close your account they help themselves to 100 from your remaining available balance Worst thing is I never even requested they close it There are better more ethical options out there

I don t trust or have faith in Qtrade

I don t trust or have faith in Qtrade As a customer for 2 years all I want was to move my wife s rsp over and the process was started December 15th its now January 25th and they haven t even sent the request yet This is retirement money not invested Qtrade has lost my wifes rsp future growth these losses effect her retirement This process should not be this stressful

My RIF is with Qtrade

My RIF is with Qtrade I filled out the paperwork to have the annual withdrawal to be processed on January 15th of each year This has not happened and I am frustrated at trying to call them or email them They do not respond I could not recommend Qtrade to anyone who wants a competent organization to handle their money

Qtrade is not very good hard to create

Qtrade is not very good hard to create a corporate account no support I m going to sell everything I leave this company

Qtrade is a very difficult and very poor service

Qtrade is a very difficult trading company to work with It was very easy to deposit my money but not as easy board to work with I called 3 times for assistance The first customer service agent basically told me she was not sure why I couldn t purchase anything and would get back to me with an answer No reply The second customer service agent also was not very helpful when she couldn t assist me I asked if I could have my money back she said I had to add my bank account to get my money We tried to add it and Conley not get it to work She thought there might be something wrong with my account She was going to get back to me again nothing The 3rd agent Simran was amazing she actually was very helpful of getting my money back to me The cheque is in the mail as we speak The thing that really pissed me off is I was still getting a charged because of the first two agents did not even tell me I could get a cheque mailed NEVER USE THIS COMPANY

No communication

No communication do not trust this company If you need any help good luck I ll send an email first thing in the morning and I ll have to call the next day for a follow up Then wait to start over every week because nothing gets done Anyone at qtrade if you can read this HELP ME SOS MAN IN NEED OF ANY HELP YOU HAVE IM BEGGING FOR HELP HERE I STARTED THIS PROSSES DECEMBER 15 ITS FEB 11