Quadbikeparts Reviews

Worst company ever

Worst company ever obviously should have read these reviews nothing new though Ordered a flail mower got an email about 10days later with a picture saying it had been damaged in transit would send new one with 2 free accessories belts Now 7 days later sends email saying has cancelled order and if I still want the mower I have to re-order What a joke total cowboy company Do Not Trust

Appalling service don t use this company

Shockingly I had EXACTLY the same experience as the review below ordered a flail mower to be told that it had been damaged in transit and were now out of stock if I would wait I would get 3 free belts The following week I was then told that they had diverted one to me of course no free belts This one arrived damaged by the metal packing crate scratched paintwork and dents I asked to send it back for a replacement to be told that they had no stock and would not replace Truth is they had put the price up by 100 After almost 2 weeks it was collected and another two weeks has passed no refund I messaged today to be given a pathetic excuse about having to check all the parts were there and the refund was made today This company is DIABOLICAL avoid like Covid seriously they are that bad They give so many false excuses and delay everything well mannered when dealing with them but absolutely appalling in practice

WORST COMPANY EVER

WORST COMPANY EVER PLEASE AVOID THEM LIKE THE PLAGUE I see someone else has had the same experience as myself ordered a 1650 flail payment was taken but then was told it wasn t in stock and offered me a more expensive one at a reduced price I believe they don t actually stock the cheaper one and that s how they pull you in to sell the more pricey one Once purchased they couldn t even give me a tracking number this is now after spending 1800 I ve gone to put it together with the shocking instructions to find it s missing loads of nuts and bolts I ve contacted Mary and after alot of messing around I finally got some more bolts sent out with a promise of some spare belts I received my parcel with not enough bolts and no belts DO NOT BUY ANYTHING FROM THIS COWBOY COMPANY

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY The flail mower in the end is ok but the customer service and quality of the delivered item was poor Mower came in a frame that we needed lifting equipment to get it out Hitch didn t work - I had to modify it to make it work Nuts missing manual very poor no instruction of how to wire up electric start Grease nipples fell out - no thread Tried to complain They simply will not speak to you - everything by e-Mail They then dispute everything you raise and basically say they don t believe you Utterly shocking customer service

Beware

Beware Sold a faulty part and wont replace or refund Says to leave wires disconnected or take parts out to repair old carburettor

Happy to recommend Quadbikeparts

I was concerned when I read the negative reviews of this company and even more so when my order of a flail mower was damaged in transit However Quadbikeparts sent a replacement mower with free 24hour delivery and I m absolutely delighted with it So my own experience has been very good with this company

Good overall service

Ordered goods on the 18th and they arrived on the 23rd Kept informed of the status by email Goods as expected Very pleased I was a bit nervous as some feedback was very negative This was definitely not the case with my order Clear website delivery faster than expected Good overall service

Have to say very happy with recent

Have to say very happy with recent purchase good quality solid construction easy assembly quality trailer not cheap but better than expected with prompt contact will be looking at buying more and would recommend