Reviews
4.21
5-star
58.7%
4-star
21.74%
3-star
8.7%
2-star
3.26%
1-star
7.61%
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Don Martin
N/A
2 months ago
Great bikes great service Dolphin plus
The qualidports is a great product with good costumer service
Bryan Shafer
N/A
2 months ago
Excellent
My order shipped from California the next day Before ordering I emailed customer support to confirm if those were the correct parts for our 36v Dolphins and to enquire if everything was currently in stock stateside Thanks Rio Installation was fairly simple with the YouTube Videos The one piece welded aluminum rack actually aligned with the top holes on the chainstays not the bottom holes as stated in the video I m not using fenders on my bike so I can t say if that would matter The locking seat post clamp is all anodized aluminum a very nice precision part I am very impressed with the engineering component selection and overall build quality of the Qualisports Dolphin It s designed to be light but the ride feels solid and stable The adjustable handlebar height is a big plus The bike is comfortable and fun to ride Lighter IS better
nicholas bolton
N/A
2 months ago
Excellent product and service
Great bikes great service Dolphin plus is awesome
Pedro
N/A
2 months ago
Great customer service
Excellent responsive customer service I asked about switching out a rear cassette on my bike purchased a few years ago and the Qualisports rep helped me find a suitable replacement with only a sentence or two recommending that I buy a new upgraded model The product is also excellent I ve had a great time zipping around Seattle s hills and the folding frame fits easily in a car trunk
MICHAEL MILLER
N/A
2 months ago
My bike battery was not responding
Customer service responds quickly and efficiently This is the 2nd time I ve contacted them and each time a quick and very satisfactory solution has been found I ve been driving a Dolphin for 3 years now commuting almost every day and I m very happy with it
James Leung
N/A
2 months ago
Outstanding service and I love the
My bike battery was not responding I sent it back and they reviewed repaired it and returned it in a reasonable time frame All shipping costs were covered and email correspondence was excellent I love the bike
Ronald Pyle
N/A
2 months ago
Amazing bike and customer service
Outstanding service and I love the dolphin plus Not much more to it
Phu-My Gep
N/A
2 months ago
They resolved the issue I had
Absolutely stellar customer service A brake caliper broke on my Volador and they paid to have a local shop repair it as well as paid for the parts Easily the nicest bike I ve owned and really amazing that they have the customer service to back up their product Highly recommended
Imazman
N/A
2 months ago
Excellent assistance
My controller monitor screen went out and with the help of a Qualisports representative named K helped me to order new parts and informed me how to properly install them Excellent assistance quick response and reliable communications
customer Chris Ruegg
N/A
2 months ago
Great post-purchase customer service
Great post-purchase customer service for replacement brake pads
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