Qualitypx Reviews

Best to avoid these guys

Best to avoid these guys Had to reject car after massive oil leak and engine warning lights coming on twice Finally got my refund best to steer well clear

Are they knowingly scamming people to keep deposits

Saw a range of cars and my daughter liked a Nissan Qashqai Was told it will be fully serviced and is a good car and left a deposit to collect 7 days later so it could have a full PDI check over We collected it a week later and within 10 minutes of driving off the forecourt the engine warning light came on and start stop failure also came up would have turned round and gone back if I had seen her message to me before getting home Got home and I did a code scan which also showed other errors on DPF and HVAC Complained within a few hours and was asked to drive it for a few days in case the battery needed charging Charged it myself and car got worse over 48 hours with limp mode coming on and losing power She dropped it off two days later with me rejected and requested refund bit of heated arguing Lots of back and forth on texts then refund was given and 299 unlawfully retained As my daughter works in Law they got a letter of notice to proceed to small claims court and on the day she was due to process the court action along with out of pocket costs they paid up Get cars fully inspected and make sure you know your consumer rights as you can reject any vehicle within 14 days if it s not fit for purpose and sold as good Dont be worried about taking them to small claims court the more people do this the more they might stop scamming people Avoid and go to a more reputable garage

Something dodgy here

I bought a car from them only about 4 weeks ago and all of a sudden the dashboard is lit up like a Christmas tree I now have to arrange for another form of transport to get about my day and it s not as though the car was cheap either I have emailed them and expecting a response soon

Locking wheel nut posted to us for the

Locking wheel nut posted to us for the vehicle after it arrived without one and being told by the driver I didn t need one in the first place No surprise didn t fit 162 later to repair a tyre Vehicle has been a nightmare from start to finish

Selling unsafe cars AVOID

This review is regarding the Ripley branch The sale itself was quick and easy however Driving the car away there were issues immediately with the tyre and door sensors aerial missing on roof and whistling noise on drivers side I was also given wrong documents and still have not received the log book for this car I brought the car in June and have taken it back twice to be fixed only issues that were fixed on those visits were sensors and aerial They claimed they test drove it for 80 miles and could not hear the noise When driving it back home the brakes were grinding so loud and a rattling noise from the back Completely unsafe to drive my 3 month old in I took the car to a local garage and they advised that the brake pads and discs were completely worn and it was metal on metal and there is no way this would have passed an MOT yet this car came with a fresh MOT and NO advisories for repairs required to the brakes I got this repaired immediately as I needed a vehicle to take my baby to hospital and doctor appointments and sent the invoice to the dealership for reimbursement as the car is under warranty They have refused to pay it saying it was not authorised and I should have driven an unsafe car almost 30 miles for them to look at it a 3rd time I will now be starting court proceedings to claim the funds back I strongly feel that I have been misled this seller as they did not fully disclose the issues

Garage have had my car for a month and

Garage have had my car for a month and half now Went back on written agreement to fix car once they d taken 17 days to reply to anything The car has had two engine management lights on since having car ending Dec Second one had shown diagnostics faults after inspection of an independent mechanic All photos and report sent to garage and the mechanic wiped fault after as he said he had to So garage agreed repairs Then when they had it back checked it again with no engine management light on and said nothing wrong with car come and get it The diagnostic test sent to them showed the error and the garage agreed to repair car on that Doing a diagnostic test on a car with no light on would clearly show no faults It didn t need another one when they knew what was wrong with car We are now taking legal action against the garage to reject the car and finance company are arranging a full inspection of vehicle Complete rip off of a garage and clearly it is a regular occurrence with them We will report them to trading standards as well as they can t keep doing this to innocent people Go to small claims court as well

DO NOT GO NEAR

Terrible experience dealing with this company in Surbiton They take no responsibility in faulty unroad worthy cars They do not follow or adhere to there terms and conditions Make up charges has They go along When they were asked for a breakdown of costings they couldn t Manager is rude has no idea about customer service Just have to look at the emails I received from him shockingly rude when he decided to reply to my many emails Completely ignores emails and text If you do phone your quickly told we will call you back at 6pm it never happens I thought the days of dodgy cardealers were a thing if the past there still out there

Beware of this garage

I am adding my terrible experience here too I bought a second-hand car for my twin daughters who are learning to drive I was fooled that this would be a safe and responsible garage to buy from as it is an AA approved garage I doubt that now Before I drove it away I noticed the driver wing mirror didn t move up or down just side to side and the sales person told me it was not necessary as there were other mirrors They could fix it for a cost he said Honestly he spoke to me as if I were an idiot But perhaps I was Because since then the passenger seat stuck and didn t move the radio wiring cuts in and out so doesn t work but most alarmingly the thermostat in the engine is an open circuit and leaking coolant over the engine causing the fan to run permanently and damaging the engine For two young girls learning to drive this could be catastrophic I took the car to a reputable local garage and they helped me diagnose the issue and told me that as it was still under warranty I should take it back to Quality PX Ripley to be fixed I was met by a rude aggressive unknowledgeable man who claimed he was the manager then claimed he wasn t when I pushed this I was told I couldn t leave the car there as I hadn t asked to leave it there even though the warranty said in hand writing that it would only be fixed under 300 back to base - ie I had no choice but to get it there Now they are arguing over the damage intimating that driving the 2 miles to get it there did the damage wrong and that I have driven 1400 miles in 42 days which is also they imply why the thermostat has gone Given that my daughters are learners and I take them out twice a week in the car and do approximately 20 miles that s actually an impossibility This garage and the men who run it should be ashamed of the way they treat women They are misogynistic and sexist and I call them out on it I await to find out if they will come good and do the right thing by fixing the car UPDATE They did fix the thermostat although I m yet to pick up the car However my trust in them is at zero and their tone was still aggressive and rude on the phone to inform me they d done it stating that the thermostat is not part of the engine yet the engine can t run without it so I will never be taking it back if it is fixed nor will I ever use them again I advise others never to use them either